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Hearthstone not Responding: Repair it With These 7 Fixes

Easy fixes to get the best out of the game

7 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Hearthstone is currently one of the most popular trading card games on PC, but users report having issues with Hearthstone and Windows 10. In some cases, Hearthstone is not responding.

Here we will cover some of the most common issues and try to resolve them. For example, users have reported having game lagging andblack screen issues, so let’s see if we can fix them.

Why am I stuck at the loading screen of Hearthstone?

You are stuck at the loading screen in Hearthstone for many reasons. Some common causes include:

What are other common Hearthstone problems?

Here are some common Hearthstone issues that users reported:

With that out of the way, below are our top recommended fixes.

How can I fix Hearthstone if it’s not responding?

Before you try any of the solutions listed below, restart your device and reboot your router. Connection issues are a significant trigger, and these two steps may be necessary for removing processes that spoil the connection.

1. Keep your display drivers up to date

Many users have reported stuttering issues on Windows 10, and it has been reported that updating your display drivers to the latest version fixes these issues.

Nvidia users have confirmed that the latest drivers are fixing the stuttering problems, but it won’t hurt to update your drivers if you’re an AMD user.

We recommendOutbyte Driver Updaterto download all outdated drivers on your PC automatically. The process is automatic and a lot safer than looking for drivers yourself.

Start bydownloading and installing this great tool. After the installation, the software will start automatically and look for driver issues or updates for your system.

The result will come after a few seconds in the form of a list with recommended drivers to update.

The rest is a formality; you have to click on theUpdate Allbutton to install all the drivers at once or check the individual boxes for each driver to install them separately.

Outbyte Driver Updater

2. Check your antivirus and disable it

If you’re having Hearthstone issues on your PC, your antivirus may be the cause. Unfortunately, sometimes athird-partyantivirus can interfere with your system, and that will cause this and many other errors to occur.

Apart from disabling the antivirus, you may ensure that Hearthstone is added to the list of exceptions in your antivirus and firewall.

However, if disabling the antivirus doesn’t help, your next step would be to uninstall your antivirus. Several users reported that removing their antivirus solved the issue, so try that.

A couple of users reported that McAfee caused this problem. Once the antivirus is removed, check if the problem is still there.

If removing the antivirus solves the problem, you should consider switching to a different antivirus solution.

The bestantiviruses compatible with Windows 10 PCswill protect your system in real time without causing any errors.

3. Add Hearthstone to the Windows Defender Exclusions list

Check if the issue of Hearthstone not responding is resolved.

4. Delete the Hearthstone folder from AppData

5. Disable Switchable graphics from BIOS

Note:This solution only works if you have both integrated and dedicated graphics cards.

6. Use Google DNS

Note:Keep in mind that switching to Google’s DNS can cause some latency issues, but that won’t be a problem for a game such as Hearthstone.

7. Change Hearthstone’s priority and affinity

Note:Keep in mind that this is just a workaround, so you’ll have to repeat it every time you want to start Hearthstone.

Hearthstone is a great, widely-popular game, so that possible issues could spoil users’ experience. The Hearthstone not responding is one such issue.

However, we hope this article helped you solve all your problems with Hearthstone and that you can play the game without any interruptions now.

If you have any comments or questions, leave us a line in the comments section below.

More about the topics:Game issues,windows 10 games

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.