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Here’s how to fix Gmail error 76997 once and for all

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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If you’re gettingerror76997when using yourGmailaccount, this troubleshooting guide will help you solve the problem.

Gmail’s emailing service is one of the most used across the world, and has many new and advanced features, plus an interactive interface that makes it a favorite among its users.

However, the servicedoesn’t come without errorsjust like other services or even software programs, and this can affect work, communication, and even productivity in general besides ongoing processes.

Gmailusers have reported various technical problems, most of which are easily resolved by their support team. Among theseerrorsis the76997error, anerrorcode that occurs when you try sending a single email to a group of contacts, but sometimes even to a single recipient.

TacklingGmailproblems, however, need not require a wealth of technical knowledge, so here are a few troubleshooting fixes and other solutions you can use to resolve theGmailerror76997.

How can I fix Gmail error 76997 for good?

1. Switch your email server to another email client

Many users reported various errors while accessing Gmail using their browsers. Because Gmail is a very heavy web app, many things could go wrong. This is especially true if you are running multiplebrowser extensionsthat could interfere.

Since Google doesn’t provide an official email client for Windows, users must choose a client themselves. Forget about the one built-in with Windows.

Think bigger. Think wider such as adding multiple accounts. Viewing all your messages in one unified inbox.

Integrating with other services such as WhatsApp, Slack, Dropbox, Evernote and many more. It’s starting to sound like the real deal, doesn’t it?

Mailbirdoffers all of these and more: a customizable email client for Windows that offers the possibility to quickly make LinkedIn LookUps right as you are reading an email you just received and need to find out more about that person.

It’s great for your Gmail account because it also integrates with other Google products such as Calendar, Docs and Hangouts.MailbirdPowerful email client for Gmail on Windows 10Free trialDownload

Mailbird

2. Create a contact group

You can create a contact group and then email that group, to do this:

— RELATED:FIX: Gmail won’t load in Chrome on Windows 10

3. Enable Labs

Gmailerror76997 may be caused when allGmaillabs are disabled, so to enable one Labs, do this:

4. Clear browser cache data

Gmail error code 76997 can be caused when the Gmail cache stored in your browser interrupts the operation. Clear cache and restart your browser. To do this:

Google Chrome

5. Scan for Malicious Software

If your Windows operating system is running a malicious code, you could get Gmail error 76997. In this case, perform a full antivirus scan to check for any such malware, which you can do using yoursecurity software programor Windows Defender, or even Microsoft Security essentials if you don’t have an antivirus. Ensure these are updated then run the scan.

— RELATED:SOLVED: ‘Something’s not right’ Gmail error

6. Disable all Third-party Software

Third party apps could cause Gmail error 76997, through anextension or plug in your browser, or even through a Windows application that runs each time you start up your computer. Disabling these third party apps may fix the problem.

7. Perform a Clean boot

8. Disable extensions (Chrome)

9. Disable Labs

You can disable Labs one at a time to figure out which one is causing Gmail error 76997. To do this:

Were you able to resolve the Gmail error 76997 usingany of these solutions? Let us know in the comments section below.

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Here’s how to fix Gmail error 76997 once and for all#

How can I fix Gmail error 76997 for good?#

1. Switch your email server to another email client#

Mailbird#

2. Create a contact group#

3. Enable Labs#

4. Clear browser cache data#

5. Scan for Malicious Software#

6. Disable all Third-party Software#

7. Perform a Clean boot#

8. Disable extensions (Chrome)#

9. Disable Labs#