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How do I Get my GIF Back on Microsoft Teams?

Check if GIFs option is enabled in Settings or try clearing app cache

6 min. read

Updated onFebruary 7, 2024

updated onFebruary 7, 2024

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Key notes

Multiple user reports confirm that GIFs are missing in Microsoft Teams for several users. Microsoft Teams comes with a native option to send GIFs, but for some reason, it isn’t available for everyone. You can also refer to our guide onwhat to do if MS Teams is crashing on startupif you’re facing this problem.

The GIFs on Microsoft Teams are available via GIPHY and can be used on desktop and web clients. If the GIF is missing for you in Microsoft Teams and you are looking for solutions, then this guide will give you a bunch of solutions to resolve the error.

Why is GIF missing on my Microsoft Teams?

If you don’t see the GIF option both on the desktop and the web app, and it is missing in Microsoft Teams, then the team owner has disabled the option.

In such a case, you need to ask your Team owner to enable the GIF option under Settings to allow all members to send/receive GIFs.

In case, that is not the reason for you, then it could be because of the reasons listed below:

How can fix GIF is missing in Microsoft Teams error?

1. Enable GIFs in Teams

Often to maintain the sanctity of a Team, admins disable the GIF option for the group. This could be the reason you aren’t able to send/receive or view GIFs in Microsoft Teams.

2. Enable hardware acceleration

3. Enable Optional connected experience

5. Clear app cache

Corrupt cache files can conflict with the smooth functioning of an app and cause them to misbehave. This could also be the reason why you aren’t seeing the GIF option in Microsoft Teams.

6. Clear browsing data

Often browser cache can cause it to misbehave and ultimately cause issues with the web apps. You can try clearing the browser cache and checking if this resolves the issue.

Also, if this doesn’t fix the problem, we suggest you switch to a different web browser. There are a plethora of web browsers available on the internet.

If you are looking for a web browser for your Windows 11 PC, then you can refer to our guide, which gives you alist of some of the best browsers for Windows 11.

For Windows 10 users, we have a guide that lists some of the best tested and triedweb browsers for your OS.

If you are running an older version of Windows, then do not worry, as we have a list sorted out forweb browser that requires very less resourcesto run and provides you with a fast browsing experience.

7. Sign out and log in again

There might be a temporary glitch that is causing the issue with your Microsoft Teams account, because of which you are experiencing the GIF is missing in Teams error.

In such a case, the best bet is to log out of your account and re-login to fix the issue and check whether this resolves the problem.

That is it from us in this guide. Well, GIF is missing in Teams isn’t the only error that you may come across when using this tool.

If you can’t get GIFs to work, you can alwaysuse customized stickers on Microsoft Teamsto make your conversations engaging; read this guide to know the steps.

If you are getting anunexpected error with Microsoft Teamsorcan’t seem to locate the scroll bar, you can refer to our guides, which give you many solutions to resolve these errors.

We also have a step-wise guide on how you can install anduse two Microsoft Teams in Windows 11.

If you are looking for ways torecord a Microsoft Team meeting, then you should look no further, as we have a guide that lists five ways to do that easily.

Let us know in the comments below which one of the above solutions helped you resolve the GIF missing in Teams error.

How do I Get my GIF Back on Microsoft Teams?#

How can fix GIF is missing in Microsoft Teams error?#

1. Enable GIFs in Teams#

2. Enable hardware acceleration#

3. Enable Optional connected experience#

5. Clear app cache#

6. Clear browsing data#

7. Sign out and log in again#