Share this article

Improve this guide

How to Fix Error 1 on Jio Cinema

Why an older app version may serve you better

5 min. read

Updated onNovember 29, 2023

updated onNovember 29, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Jio Cinema’s being one of India’s largest on-demand service providers means it’s not exempted from occasional issues such as error 1. Luckily, we narrowed down the top solutions so you can get back to streaming quickly.

Why is Jio Cinema showing error 1?

This error may occur while streaming, preventing playback of the video. The server could be overloaded, you may have internet connection issues, or a recent app update has issues causing anotherloading error 7050.

How do I fix error 1 on Jio Cinema?

Start with the following simple workarounds:

1. Enable background data

Background data can help an app work more efficiently. It makes sure that your app is up-to-date with the latest information at all times so that you don’t have to re-download large files from scratch every time you open your app.

This is also a good time todisable any bandwidth limitsyou may have set up to ensure your Jio Cinema app is not capped when streaming.

2. Reset Access Point names

Resetting access point names is changing the name of an access point. This can be used to avoidinterference from other nearby networks. It’s also a good idea to reset the default login information for your wireless router if someone else has gotten hold of your credentials.

3. Delete app cache

3.1 TV app

3.2 Android app

3.3 Browser cache

4. Use a VPN

Error 1 on Jio Cinema happens for many reasons, and one of them is the VPN connection you might be using. When you connect to a VPN server, your IP address changes and this can cause issues. The app already has location restrictions, so you need to tread carefully when selecting your server.

So, we recommend that users turn off their VPN connection before connecting to the Jio Cinema app or switch to a more reliable VPN option, such asExpressVPN.

ExpressVPN is a powerful dedicated VPN solution that can be used to bypass connection errors, coming either from the local network setup or from the ISP. Also, due to its large number of servers, located in 105 countries, ExpressVPN is perfect for watching geo-blocked content.

ExpressVPN

5. Uninstall recent app updates

For other devices, this option may be unavailable. You’ll have todownload an older versionfrom a third-party site. Just ensure you have a comprehensive antivirus for maximum protection.

6. Change your DNS settings

7. Reinstall the Jio Cinema app

8. Contact support

There are many different kinds of errors that can occur while using Jio Cinema on your device. Some might be pretty simple to solve, while others may require advanced technical knowledge to resolve them successfully.

If error 1 has become extremely hard to crack, theJio Cinema help centermay be able to come through for you.

While you’re still here, check out thetop browsers that work well with JioTVas they do for Jio Cinema.

Have any other solution in mind that worked for you? We’d love to hear about it. Leave a comment down below.

How to Fix Error 1 on Jio Cinema#

How do I fix error 1 on Jio Cinema?#

1. Enable background data#

2. Reset Access Point names#

3. Delete app cache#

4. Use a VPN#

ExpressVPN#

5. Uninstall recent app updates#

6. Change your DNS settings#

7. Reinstall the Jio Cinema app#

8. Contact support#