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How to fix Norton antivirus errors on Windows 10/11
7 min. read
Updated onApril 3, 2024
updated onApril 3, 2024
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Key notes
Norton Antivirusis fully compatible with Windows 10 starting with version 22.5.2.15 released on July 20, 2015, but issues might appear.
Theantivirus supports Windows 10 builds, and you shouldn’t encountererrorsor bugs when runningNortonon the latest Windows OS.
Since the world is not perfect, sometimes users do reportNortonerrors which prevent them from using theantiviruson Windows 10.
What to do when Norton installed on Windows 10 has issues? The most simple solution is to use the built-in Norton’s Autofix. Usually, problems withNortonappear after a partial or a faulty installation.
If this doesn’t solve your problem, run the Norton Remove and Reinstall tool or check the Network proxy settings.
User also complained about Norton security.exe application error message popping up when they try to install or update the antivirus. You can use the bellow solution to fix this.
Below, we’ll list the most frequentNorton antivirusissues inWindows 10, that users can encounter, as well as the available fixes.
What to do if I have Norton issues on Windows 10?
1. Install the antivirus from the Norton Portal
If you can’t find Norton in Windows 10, maybe it wasn’t installed properly. Go to your Norton Portal and install theantivirusfrom there.
2. Use the Norton Remove and Reinstall tool
This tool is developed by Norton to help you out with multiple issues, such as installation errors, or update problems. Thus, it is a trusted app.
3. Install an updated version of your Norton product
The Norton Update Center will download the AutoDetectPkg.exe. This app checks for installed products and guides you to the correct product download page with further instructions.
If your Norton antivirus fails to update, take a look at ourdedicated guideand learn what to do when this issue appears on your computer.
4. Norton error: 8504, 104
It’s likely to encounter this error if you’re running another security program, or if installation errors slipped when upgrading theantivirus.
Norton also recommends checking if your graphic adapter driver needs an update. That is why we also provided the steps on how to update it.
It is always best to keep your drivers up to date in order to avoid issues. Thus, use any of thesegreat auto detect drivers software, to automatically have them updated.
5. Norton error: 3048,3
This error appears when the latestNorton antivirusupdate hasn’t been downloaded. If the actions listed above don’t solve your issue, run the Norton Remove and Reinstalltool.
6. Norton errors 8506,421 and 3039,65559
In many cases, these errors can be fixed by restarting the computer. If the problem persists even after you restart the computer, follow the above steps.
7. Norton error 8505, 129
Check the Network proxy settings
Configure network connection settings on Windows
If the issue still persists, look for the unwanted toolbars that are usually bundled with certain free programs you might have installed. To remove browser hijackers, check ourdetailed guide.
8. Use another third-party tool
Norton is reliable antivirus software, but, as you can see there are many errors related to it. Thus, you may think to change it with another tool.
When Norton won’t install on your Windows 10, even if you performed the above steps, there is no other solution than to try another antivirus.
We recommend you to use a cross-platform solution to protect your Windows, Mac, and Android devices with a single license for the ultimate in security and convenience.
You’ll also enjoy premium features such as encryption for your files and removable media. Moreover, you can store and organize your passwords, and protect your laptop with Anti-Theft.
ESET HOME Security Premium
A goodantivirusis very important if you care about your privacy and security.Nortonis one of the best, but if you encounter any issues with it, be sure to solve them as soon as possible.
However, other tools might work better with your computer. Discover all of them in ourguide including the best antiviruses for Windows 10.
Also, if you are a Norton user, feel free to tell us in the comments section below what errors have you found and how did you solve them.
More about the topics:antivirus,Norton issues
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.