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How to Fix O2 Error 38 [SMS Issue]
Verify the message center number is configured correctly
4 min. read
Published onNovember 24, 2023
published onNovember 24, 2023
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Key notes
The O2 Error 38 is a text failure issue that may appear while sending an SMS to all, a few, or a specific contact. Some users faced it when availing roaming services, while others encountered the error within their region.
It readsSendingfor a while followed by the error message with code 38.
What is SMS error 38?
Error 38 highlights the inability to send texts due to localized server issues, misconfigured network settings, corrupt SMS app cache, incorrect SMSC number, or when the wrong network operator is selected.
How do I fix O2 text error 38?
Before we start with the slightly complex solutions, try these quick ones:
1. Check the list of blocked contacts
2. Clear the SMS app cache
When faced with O2 error 38, a quick solution is to clear the Messages’ app cache. This also helps withEE error 0.
3. Change the SMSC number
4. Reset the network settings
4.1 Android
4.2 iPhone
Often, the misconfigured or bugged network settings are to blame for O2 error 38, and resetting them to default does the trick! This also works forVodafone SMS error 69.
5. Manually select the network operator
5.1 Android
5.2 iPhone
If your device automatically chooses another network, manually selecting O2 should fix error 38. It also helps when utilizing roaming services. In this case, you just have to select the network operator’s roaming partner.
6. Contact O2 support
When nothing else works, the last option is tocontact O2 support. They have a virtual chat assistant to assist with queries.
The support team helps in cases where a technician’s visit is to be arranged or the SIM card needs replacement, amongst other issues.
One of these solutions should fix O2 error 38. And by now, you most likely have regained the text (SMS) functionality on the phone.
In case the problem remains unresolved, check the solutions forT-Mobile error 2since both deal with the same issue.
For any queries or to share what worked for you with our readers, drop a comment below.
More about the topics:Android issues,iPhone issues
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
