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How to Fix SharePoint not Syncing Issues in Windows 10/11

Tweaking the registry was proven to solve this issue for some users

7 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

OneDrive is a cloud solution for Windows that lets you store your personal files securely, for remote access from any location, device, and at any time – plus on any browser.

It works just like Google Drive orDropbox, but with different storage capacities and capabilities. That’s why OneDrive to SharePoint sync issues are quite debilitating.

Some of theOneDrive SharePoint sync issuesinclude sync conflicts, item threshold, no metadata sync or inability to sync individual folders, and the ease of deleting a file or folder.

These also make for reasons why OneDrive doesn’t and SharePoint doesn’t sync, so we’ll share some solutions you can use to resolve the issues.

How do I fix OneDrive SharePoint not syncing issues:

How do I fix OneDrive SharePoint not syncing issues:

1. General troubleshooting tips

If you want to get the most out of your OneDrive and make syncing trouble-free, some of the things you can do include:

2. Configure the new OneDrive sync client

You can fix OneDrive SharePoint sync issues by configuring and enabling the new OneDrive sync client in the SharePoint Admin center. Here’s how:

3. Check if the issue is with a specific folder

You will know if the sync is broken when the dark blue cloud icon (OneDrive) in your system tray displays a red X on it. You can right-click on this icon to check the sync errors, which lists all files or folders that aren’t properly communicating. Here’s how to check if it’s a specific folder:

4. Get permissions at the library and site level

If you’re using a legacy OneDrive for Business sync client to sync a SharePoint online team site library, you need the proper permissions at the library and site level. Here’s how to check if you have edit or higher permissions at the library level:

If you are not a SharePoint admin, contact the admin or global admin to re-add your account into the Admin group of the site collection.

A SharePoint admin or global admin can go toSharePoint admin center > Site Collections > select the site collection > Owners > Manage admins > Site Collections Administrators > add your account > OK.

If there is another site collection admin, he can go toSite Settings > Users and Permissions > Site Permissions > Teamsite Owners > New > Add users to this group.

After that, clear the OneDrive for Business cache with the Fix it Tool and stop syncing the library. Sign in again and resync the libraries.

Note:This tool can cause data loss.

Tosync specific foldersfrom a SharePoint library, do the following:

5. Tweak the Registry

If the OneDrive SharePoint sync issues persist, please try the steps below to check the outcome:

6. Change sync settings

To change the folders that sync for a site, or to stop syncing all files on a site, take the steps below:

7. Switch to another cloud storage solution

If you’re facing synchronization issues, it’s high time you consider using a proper, specialized tool to streamline your assets and get everything in order.

Sync is currently the best in the niche and it works like a charm allowing you to sync all your assets effortlessly. Moreover, you can store, share, and access your files from anywhere since they are securely uploaded to the cloud.

Sync’s cloud storage platform is 100% dedicated to keeping your data private and secure through powerful end-to-end encryption. Plus, similarly to OneDrive, Sync provides 5 GB storage space completely free with the possibility to upgrade at any time.

Just when you thought this tool has revealed all of its perks, Sync proves that we are merely reaching the tip of the iceberg. This powerful all-in-one software delivers supreme collaboration tools, productivity enhancements, and data recovery features to cover every single one of your needs.

Let’s quickly look at itskey features:

⇒Get Sync

Did any of these solutions help? Let us know in the comments section below.

More about the topics:onedrive,Sharepoint issues

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.