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How to Fix the Helldivers Error Code 10002038
Even out the playing ground to ease the server load
2 min. read
Updated onFebruary 22, 2024
updated onFebruary 22, 2024
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The Helldivers error code 10002038 may lock you out of the game because the server is overloaded. While you can wait and play during off-peak hours, some workarounds will enable you to bypass this error.
How can I fix the Helldivers error code 10002038?
1. Disable Steam Input
Once you disable the Steam input, you’ll lose access to your customized configurations because you’ll have to use your keyboard and mouse to control the game. Do this for a while, then switch back to your controller and see if the error code 10002038 disappears.
2. Disable the crossplay feature
While the crossplay feature widens the player diversity pool, it may also be among the factors contributing to the server overload. Disabling it may spread the server load evenly and get rid of the error code 10002038.
3. Perform a Network reset
If none of the solutions suggested above resolve the error code 10002038 on Helldivers, then it’s probably more on the server side than anything with your device. It’s the same case with theblack screen on launch.
Unfortunately, in such cases, the best case scenario would be tocontact support. They could offer a timeline on when the servers will be back up or any other temporary workarounds to get you playing as they fix the issue.
While you wait for this issue to be resolved, fret not. There are manyother multiplayer gamesyou can dive into that offer the same adrenaline rush, just like Helldivers.
Have you come across another solution you think would address this error code? We’d love to hear from you. Share with us in the comment section below.
More about the topics:gaming
Claire Moraa
Windows Software Expert
Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.
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Claire Moraa
Windows Software Expert
With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.