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How to fix There was a problem connecting to Netflix error
3 min. read
Updated onFebruary 22, 2024
updated onFebruary 22, 2024
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Can’t enjoy the Netflixappon yourWindows 10PC due toThere was a problem connecting to Netflixerror? Worry not, we got solutions that can help you fix this problem once and for all.
Some of the common scenarios of the Netflix app for Windows 10 do not work:
Fix There is a problem connecting to Netflix please try again later (-12) error
1. Try updating video players
There was a problem connecting to Netflixerrorcan appear if supportedappsencounter issues. Therefore it is advisable to ensure that all video streaming products are updated or not to the latest version.
You need to update some of the importantappson your system such asAdobe FlashPlayer, DivX Web Player, MicrosoftSilverlight,QuickTimePlayer, etc. (if theseappsare installed on your PC).
We also recommend installing the correct version for your operating system.
2. Disable hardware acceleration
Sometimes, by disabling hardware acceleration and restarting the browser, you can solve theThere was a problem connecting to Netflixerror.
3. Clear browser cache
If the cache files of the Web browser, temporary files, and cookies are corrupted, you might experienceThere was a problem connecting to Netflixerror. To fix the problem, clear the cache:
For more information, visit our guide on how toclear cookies on Netflix.
4. Additional solutions
IfThere was a problem connecting to Netflixerror is still there, try the following:
To do this, follow the next steps:
If it’s still not working,consideralsoswitchingtoanotherstreaming provider suchasDisney+, one of the biggest streaming services nowadays, providing you with access to amazing and exclusive shows.
⇒Get Disney+ now
There was a problem connecting to Netflixerror can be problematic, but we hope that you managed to fix using our solutions.
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More about the topics:Netflix connectivity errors
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.