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How to Fix Vodafone Error 69 [SMS Issue]
Check for network issues and misconfigured settings
5 min. read
Updated onFebruary 22, 2024
updated onFebruary 22, 2024
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Key notes
Mobile carriers or network operators usually work seamlessly, but issues may arise when switching handsets, especiallyError 69in Vodafone. The error appears when sending an SMS.
The error message reads,Can’t send message with Vodafone, error 69. Subsequently, none of the sent SMSs are delivered to the recipient. Many have the issue with Vodafone India, but based on user reports, it’s prevalent worldwide.
Why are Vodafone texts not sending?
When Vodafone texts are not sending, it could be a server outage at the network provider’s end. Also, the subscribed plan may not allow sending text messages.
Besides, the error code appears when an incorrect SMSC (Short Message Service Center) is configured on the mobile device.
How do I fix Vodafone Error 69?
Before we start with the slightly complex solutions, try these quick ones first:
If none work, head to the fixes listed next.
1. Check the subscribed plan
First, ensure the service provider’s plan you are subscribed to allows sending text messages. Several packages don’t support the functionality. So, verify the plan details and determine the number of messages permitted per day/month.
Also, you may get anError 69on SMS in Vodafone when the maximum limit is reached. In this case, upgrade the plan or get a text top-up if available in your region.
2. Change the SMSC number
2.1 On Android
2.2 On iPhone
You can’t check or change the SMSC number on an iPhone. While this was possible earlier, Apple has removed the functionality altogether. In this case, you will have to get the latest network settings.
To update the network carrier settings, open the iPhoneSettings, go toGeneral > tap onAbout> wait 30 seconds for available updates to appear > follow the on-screen instructions to install them.
3. Clear the message cache
3.1 On Android
3.2 On iPhone
There’s no built-in way to clear the app-specific cache on iOS devices. You can use a third-party solution or offload the app, but it must be reinstalled later.
So, to solveError 69with Vodafone on an iPhone, clear all the stored messages and data files. Remember, clearing the message cache also helps fix things when youcan’t send messages with T-Mobileor even with theArena of Valor error 201.
4. Reset the network settings
4.1 On Android
4.2 On iPhone
Switching to the default state can help fix Error 69 while sending texts on Vodafone when the network settings are misconfigured. This also works ifVodafone is blocking specific websitesor with another text issue,O2 error 38.
5. Contact Vodafone support
In case none of the changes help, it’s best that you contactVodafone support. If you are based in India, go to theMyVI websiteinstead. They will be able to identify and troubleshoot the problem.
Remember, if the device can’t make calls and throwsError 69while sending text messages, it could be a damaged SIM card to blame. And a replacement is the most viable solution. All this can be done through the official support channel!
One of the solutions here should have helped with the Vodafone SMSError 69, and you should now be able to send text messages seamlessly. It would most likely have been a problem at your end since server outages are rare and temporary.
Issues with your carrier, such as this one, can lead to other problems including theEE error 0, but we covered that issue in another guide.
Also, did you know it’s possible touse a phone as a keyboard on the PC? Most of us didn’t. Besides, you coulduse the PC as a microphone for the mobile. It’s all possible!
For any queries or to share what worked for you, comment below.
More about the topics:Android issues,iPhone issues
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
