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How to fix Windows errors 0x00000013, 0x00000014, 0x00000015

6 min. read

Updated onMarch 27, 2024

updated onMarch 27, 2024

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Key notes

Errorsand crashes are signs that your computer is in need of maintenance.One of these types of issues is the 0x00000013 critical error.

Critical malfunctions can arise when the Windows operating system becomes overloaded with invalid system references or corrupted and deleted registry files.

Insufficient disk space also or an incomplete update process also leads to program misbehavior. In this article, we’ll be discussing threeWindows 10errorsand their possible solutions.

How can I fix the0x00000013error?

How can I fix the0x00000013error?

1. Use a dedicated tool

The best option is to use a dedicated tool to restore your system to function like new. ThePC repair softwarecan fix any type of corrupted file and replace them with fresh new ones.

Such software protects your device against system freezing, and malware and in addition can detect dangerous websites before accessing them, repair side effects of any previous virus infection, and more.

Plus, if you are worried about Windows system errors then you need to employ this repair software and efficiently fix them.

By choosing a dedicated software, you will first get a quick scan of the system and detect issues with security, hardware, and Windows stability. Then, you will identify potential malfunctions and corrupted system files that cause such errors on your PC. After this, you can see the reported system issues.

That being said, all the errors that bother you can be correctly fixed with an appropriate tool so you can happily use your recovered PC without any kind of trouble.

2. Uninstall the recently installed applications

This should delete all files, corrupted ones included if any that came with the respective app. So if you’re wondering about a method on how to fix shutdown 0x00000013, this one should also work.

3. Run the sfc/scannow command

This process may take several minutes. Similar to the previous step, this one should also clear and repair the system of any damaged files and solve the Blue Screen of Death error 0x00000013 in Windows 10.

4. Check the hard disk for errors

This processwill check the disk for filesystem errorsand bad sectors, and fix any issues.

5. Restore the computer to the most recent restoring point

One of the best solutions you can go for when you encounter a Windows 10 system error is to restore your PC to a previous point in order to function to a better capacity.

6. Test RAM for any issues

If the diagnostic tool findserrorsthat cannot be corrected, this memory drive should be replaced.

6. Check the system for viruses

The error can be caused by computer viruses that infected your system, so if you’re using an antivirus program, run a full system scan.

If you’re using the bundled Windows Defender antivirus, or any other third-party, running a full system scan will remove any unwanted files.

How to fix the0x00000014 error?

How to fix the0x00000014 error?

Thiserroroccurs because of adevice driver or hardware problems. Sometimes, it appears when users attempt to run some specific applications, or update/modify an existing application.

Theerrorfalls under the category ofBSODerrors and there’s not much you can do besides trying some basic troubleshooting steps.

1. Reboot your computer

This is the simplest immediate solution. Restarting the computer might solve any issues related to the device driver or to the operating system. If it does not work, you will have to try one of the other solutions.

2. Restore the computer to the most recent restoring point

Use the steps provided in thefirst method, step 4toundo any changes in the driver and recent registry.If this method doesn’t help in any way, try the next possible solution.

3.Rollback the device drive

Rolling back the device driver is another great way to fix the 0x00000014 Windows 10 error. Just start off by opening the Device Manager and following the steps mentioned above.

4. Scan for viruses

Running a full system scan is always recommended. However, it is possible that you are not able to do this because it is shut off due to theBSOD.

In this case, you will still have to perform thesystem restorerecommended above.

How to fix 0x00000015 (LAST_CHANCE_CALLED_FROM_KMODE)?

Theerrorindicates that something is wrong with the scanner and that it is not working properly. The common solution to fix thiserroris toenable WIA (Windows Image Acquisition).

This solution proved helpful for most users when no other solutions worked (such as reinstalling the printer or registering again the printer drivers).

We fully hope that at least one of these solutions was helpful for fixing your BoOD issues, especially the 0x00000013error.

If you managed to fix theerrorsusing another method, feel free to use the comments section below and share it with us.

More about the topics:BSoD error codes

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.