Inbox Button Not Working on Outlook? Fix It in 4 Steps

Explore the simple ways to get this working

3 min. read

Updated onFebruary 13, 2024

updated onFebruary 13, 2024

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Key notes

TheInbox buttonnot working on Outlook issue is lately being reported by users worldwide. This is not an error or a bug but is a change made by Microsoft.

In this guide, we will discuss some available workarounds to get it to work as before. Let’s start!

What can I do if the inbox button is not working on Outlook?

Before moving to these workarounds:

1. Add Inbox to favorites

2. Switch to a different folder

3. Run the Javascript on Chrome

Now try to use the Inbox button on the Outlook web app.

4. Contact Microsoft Support

If nothing worked for you, we advised you to contact theMicrosoft Supportteam. Explain your issue to them, and they can help you.

If you use multiple accounts on Outlook and want to get all the incoming emails in one folder, you cancreate a unified Inbox view.

We also have a guide on what to do ifOutlook is not updating inbox, so be sure to check it out.

So, these are some ways to fix the inbox button not working on Outlook. Try these methods and let us know what worked in the comments section below.

Inbox Button Not Working on Outlook? Fix It in 4 Steps#

What can I do if the inbox button is not working on Outlook?#

1. Add Inbox to favorites#

2. Switch to a different folder#

3. Run the Javascript on Chrome#

4. Contact Microsoft Support#