Logon Balancing Error 88 in SAP GUI [Solved]

Make sure the information in the services file is correct

5 min. read

Published onJanuary 9, 2024

published onJanuary 9, 2024

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Key notes

TheLogon balancing error 88: Cannot connect to message server (rc=9)issue is a common problem that highlights the PC’s inability to connect to the SAP servers. It’s encountered by users on SAP GUI when connecting to a SAP system.

What causes Logon balancing error 88? It’s encountered due to misconfigured settings, missing permissions, incorrect location of thesaplogon.inifile, or issues with theservicesfile. As per our findings, the error may not affect all areas and is sometimes limited to a few.

How do I fix Logon balancing error 88 in SAP?

Before we start with the slightly complex solutions, try these quick ones:

1. Check the location of saplogon.ini

2. Edit the services file

It’s not recommended that you add the line specifying TCP to the end, as it can be ignored. If you do, make sure to leave a blank line after it. Also, you can copy/paste the SAP-related contents of theservicesfile from a coworker’s PC.

3. Run the Stunnel TLS wrapper service

4. Modify the Registry

5. Turn off the firewall

IfWindows Defender Firewall is blocking a port or program, a simple approach is to disable it for a short while and identify whether the Logon balancing error 88 is fixed. If that works, we recommend whitelisting the port or program, as the case may be.

Remember, while the firewall is disabled, do not access untrusted websites or connect other devices. Also, this helps whenWindows is blocking websites.

6. Contact the administrator

If nothing else works, the last option is to contact the IT administrators who configured SAP in your organization.

As we said earlier, they might set up a VPN on your device or reconfigure the permissions at their end.

But based on the experience of Windows Report experts, theLogon balancing error 88, or SAP logon problems, in general, arise due to missing entries in theservicesfile. So, you should check that with great attention!

Before you leave, discover some quick tips toboost the Internet speed in Windows.

For any queries or to share which fix worked for you, drop a comment below.

Logon Balancing Error 88 in SAP GUI [Solved]#

How do I fix Logon balancing error 88 in SAP?#

1. Check the location of saplogon.ini#

2. Edit the services file#

3. Run the Stunnel TLS wrapper service#

4. Modify the Registry#

5. Turn off the firewall#

6. Contact the administrator#