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MediaCom Packet Loss: What Is It and How to Fix It

6 min. read

Updated onJanuary 29, 2024

updated onJanuary 29, 2024

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Key notes

MediaCom is a communication company that delivers Internet, TV, phone, and cable services to its customers.

Just a heads-up, we’ll focus solely on the Internet part.

As with any other ISP, MediaCom customers may experience various technical issues, such as packet loss, from time to time.

Packet lossis a common phenomenon regardless of location, and it can be triggered by many factors.

In this guide, we’ll teach you more about packet loss, what can cause it, and how to fix it effectively as a MediaCom customer.

What is packet loss?

We can’t stress this enough: packet loss is not a MediaCom-specific issue. It can happen everywhere as long as you have an Internet connection.

To put it simply, packet loss occurs whenever packets of data get lost along the way and never reach their destination.

That destination could be either you or a remote server you’re sending/receiving information to/from.

As a result, you may experience various annoying issues, such as:

What causes packet loss?

Unfortunately, several things can cause packet loss, whether you’re a MediaCom customer or not.

With these potential causes in mind, it’s not difficult to see why packet loss isn’t exactly easy to spot and troubleshoot.

As you can see, some of these factors are directly your ISP’s (MediaCom) responsibility, while others are up for you to handle.

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How can I fix MediaCom packet loss?

Use a VPN

More often than not, using aVPN can curb packet losswithout too much effort. You fire it up and connect it to a server; moments later, you can see the improvements.

However, there’s also a solid chance that this fix won’t work as intended.

Remember when we said that some of the leading causes of packet loss are directly tied to your ISP (MediaCom)?

A VPN can take care of those by re-routing your connection through a secure, well-maintained, unrestricted tunnel. Therefore, if the issue occurs on your side, a VPN could only worsen things.

The same goes if the remote server (e.g., streaming server, game server) has technical difficulties and discards packets.

The main reason why we recommend ExpressVPN is that it has a huge network of thousands of servers.

Thus, even if you’ve picked a server that doesn’t seem to work well, you can simply choose another one. You have plenty of elbow room.

Check out ExpressVPN’s main features:

ExpressVPN

Flush your DNS

It’s not a given, but sometimes flushing yourDNScan improve your connection’s well-being.

Much like many other types of data, your system can cache DNS information, and these data build-ups can have a negative impact on your connection.

For that reason, flushing your DNS could really improve your connection, especially if you have never done it before, or didn’t do it in a long time.

Here’s how you can flush your DNS on your Windows 10 PC:

After your PC restarts, check if your packet loss issue still persists.

Troubleshoot your connection

A well-maintained connection is less prone to experience technical issues such as packet loss.

For that reason, we’ve prepared a brief list of things you can do to make sure your connection is in top shape.

Although these suggestions may not get you rid of packet loss 100%, they can surely help you keep it to a minimum.

Note that most of our suggestions aim at your end of the connection, which MediaCom might not be responsible for.

For example, an old, chewed-out Ethernet cable could definitely mean packet loss, and MediaCom wouldn’t be to blame.

With that in mind, try as many of our suggestions as you can before blaming your ISP for your packet loss situation.

Conclusion

To wrap it up, if you’re a MediaCom customer and are experiencing packet loss, there are many things you can try to alleviate the situation.

Although using a VPN can usually take care of this problem, it will only work if the issue is caused by MediaCom (e.g. throttling, improper traffic management).

However, there’s a good chance that there’s something wrong on your side of the connection, and that’s when you should try troubleshooting the issue manually.

MediaCom Packet Loss: What Is It and How to Fix It#

How can I fix MediaCom packet loss?#

Use a VPN#

ExpressVPN#

Flush your DNS#

Troubleshoot your connection#

Conclusion#