Microsoft is trying to restore full Azure capacity while undersea cable issues still remain

Microsoft is currently working on increasing the capacity in the affected region

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Published onMarch 15, 2024

published onMarch 15, 2024

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Recently there was a massive outage of Microsoft services all over the world that affected thousands of users worldwide.

So what exactly happened, and has the issue been resolved? Keep on reading to find out!

Undersea cable issues remain as Microsoft is rerouting traffic

The reason for the recent outage of Microsoft service was caused by issues with undersea cables. The four affected cables went offline around noon causing the outageaccording to MyBroadband.

To mitigate the issue the traffic has been rerouted to other routes, Microsoft says:

Efforts to re-route traffic to healthy infrastructure have been successful in providing service-side relief to many users

While this provides relief for the affected issue, the core problems remain. Microsoft had plans to get this issue resolved, however, it has been delayed.

We’re experiencing delays in the West Africa fiber cables repair, which is preventing resolution of this issue. We’re investigating additional methods to optimize available capacity. Admins can view MO737187 in the admin center, or visithttps://t.co/Htn4qQDPCRfor more details.

Microsoft is increasing capacity and they are actively working to restore it to the pre-incident levels according to theirHealth Status page.

The reason for the delay is also cable cuts in Red Sea — EIG, Seacom, AAE–1 which are reducing the capacity in Africa’s regions.

While the Azure Services were restored, the core problem remains, and hopefully Microsoft will be able to address it soon.

If you’re an Azure user, you’ll be pleased to hear thatMicrosoft is dropping Azure egress fees. Also,Microsoft and Oracle’s Database Azure is now available in additional regions.

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Copilot in Outlook will generate personalized themes for you to customize the app

Microsoft will raise the price of its 365 Suite to include AI capabilities

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Microsoft is trying to restore full Azure capacity while undersea cable issues still remain

Undersea cable issues remain as Microsoft is rerouting traffic