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Microsoft Store Needs To Be Online [Solved]
A solution is to run the dedicated troubleshooter from Windows 10
4 min. read
Updated onMarch 27, 2024
updated onMarch 27, 2024
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Key notes
If your Microsoft Store stopped working without any apparent causes, you need to find the right fix for your particular problem.
In this article, we will see how to fix the MicrosoftWindows Storeapp when you experience theMicrosoft Store needs to be onlineerror.
Of course, if the Microsoft Store needs to be online and it looks like you’re not, the obvious solution would be to check your connection.
However, there are cases in which you will receive the error message even when your Internet connection is working just fine.
Moreover, apply the troubleshooting solutions from below only after setting up a proper internet connection – just make sure that your device is currently connected to the Internet and your modem is working properly.
How can I fixMicrosoft Store needs to be onlineerror?
1. Run a system file check
If you received theMicrosoft Storeerror after applying a newWindows 10update or after installing certain software, you should run asystem scan. In this way, you can search for system errors and address everything automatically.
System scans are not always the best answer to problematic files, because they won’t find all possible problems and glitches, especially when we’re talking about newly emerging issues.
A better way to scan your system for faulty files and software is actually to use athird-party repair appdesigned for this purpose.
2. Run the Windows Store Apps troubleshooter
If the system scan wasn’t helpful, you should also initiate another scan that is dedicated to fixing apps and associated files. This is a Windows default troubleshooter that can also fix any related problems.
In the end, restart your device and tryMicrosoft Storein order to see if you still get the already discussedyou need to be online to open this on this devicemalfunction.
3. Reset the Microsoft Store app
4. Reinstall the Microsoft Store app
After this, check whether theyou need to be online to open this on this deviceissue persists. If it does, jump to the next solution.
5. Create a new Microsoft account
Use the solutions listed above to fix anyMicrosoft Storeissues includingyou need to be online to open this on this deviceandMicrosoft Store needs to be online.
Do note that depending on your particular problem, some methods may do the trick while others won’t.
So, if you can’t get it right from your first attempt, don’t panic and just follow the rest of the troubleshooting steps listed in this guide.
If you have any problems or you would like to share another solution to theMicrosoft Store needs to be onlineproblem, feel free to write to us in the comment section below.
More about the topics:Microsoft Store Fixes
Andrew Wafer
Andrew is not just trying to bring you closer to Windows, but he’s truly interested in this platform. He just happens to be passionate about sharing that knowledge with our readers and that’s what makes his presence here, at WindowsReport, such a valuable one.
He specializes in writing about the best products for this operating system and Windows 10 fixes. Determined and creative, Andrew also loves coffee, country music, and Sunday mornings.
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