Share this article
This article is translated in
Improve this guide
Microsoft Store Not Working [Solved For Good]
Try expert solutions and get Microsoft Store running in minutes
5 min. read
Updated onNovember 23, 2023
updated onNovember 23, 2023
Share this article
This article is translated in
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Various problems with Microsoft Storeare everyday things in Windows 10. However, some users complained that they could not load the Store this time.
So, we prepared a couple of solutions that may be helpful. These will also help if the Microsoft Store is not opening after resetting it.
Why is the Microsoft Store not opening?
If Microsoft Store is not loading in Windows 10 or taking too long, the corrupt cache is likely behind it. So, clearing it should do the trick for most situations. Besides, verify that theconfigured date and timeon the computer are correct.
Also, check your network connection and ensure the Internet is stable. Slow speed or intermittent loss in connectivity may also lead to the issue.
If you wonder how to reinstall the Microsoft Store, you can follow the information covered in thereinstalling a Windows Store app guide.
Microsoft Store is a critical component of Windows 10, but many users reported specific issues. Speaking of issues, here are some problems that users reported:
If theMicrosoft Store is not working on Windows 8, check out our dedicated guide for quick fixes.
How can I fix Microsoft Store not working?
Before moving on to more complex troubleshooting solutions, we recommend that you check the following:
1. Disable your VPN
Although most VPNs are a reliable method of protecting your privacy, sometimes they can cause specific issues with Microsoft Store. So you can try and disable or remove them and check if you can run your Microsoft Store.
If you’re still concerned about your privacy, we suggest you try a more dependable VPN source, such asExpressVPN. It works similarly to a proxy, but unlike a proxy, it won’t cause any issues with other applications.
On top of that, it has unlimited bandwidth, so you can stream your favorite movies and TV shows without worrying about logs or your online activity being recorded.
⇒Get ExpressVPN
2. Adjust the date and time
Many factors not directly connected to the Microsoft Store could prevent it from working, and the wrong date and time are one of them.
So whenMicrosoft Storeis not working, you can resort to this simple solution, adjust the date and time of your computer, and Store might work again.
3. Reset the Store Cache
Clearing the store cache can also help you fix other Windows Store app issues likeMicrosoft Store error 0x00000005; read this guide to learn more.
4. Check your Region
5. Install the OS updates
If any updates are available, Windows will download them automatically in the background. Once the updates are downloaded, they’ll be installed automatically as soon as you restart your PC.
6. Run Microsoft Store Apps troubleshooter
7. Repair/ reset the Microsoft Store app
Resetting the app will quickly reinstall it and delete all the app data.
We hope your Microsoft Store not working issue is gone now on your PC.
If the above solutions didn’t work in your case, you could also look at another article that we did on various otherproblems with the Microsoft Storein Windows 10.
Another common issue is theerror code 0x000001f4, so check out our dedicated article.
Lastly, if you encounter theMicrosoftWe’re Having Trouble Processing Your Paymentmessage, check out our article for quick fixes.
If you have any other suggestions or questions, please leave them in the comments section below, and we’ll check them out.
More about the topics:Microsoft Store Fixes
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
User forum
5 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.
