No, you’re not having an identity crisis - there could be strangers in your iCloud photos
Bizarre and alarming bug on iCloud for Windows seems to be allowing other people’s photos into your library
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iCloudfor Windows app users are reporting some fairly bizarre glitches with photo and video content when accessing the platform on a PC.
Numerous complaints on theMacRumours forumdetail users' purported experiences of photos and even videos of strangers appearing in their library on the iCloud app for Windows. Also, videos apparently shot with the iPhone 13 Pro and 14 Pro are glitched when synced with the platform, with blank screens and scan lines being all that remain.
The problem appears isolated to Windows machines, and specifically with the iCloud for Windows app, not the recentiCloud Photos integration with Windows 11. It also seems to be an issue related toApple’s servers rather than a problem onMicrosoft’s end.
Under certain conditions
There is plenty of speculation as to what is causing the issue and how. Apparently, incidences of iCloud for Windows running on bothWindows 10and 11 are affected, but only certain devices may be causing the problem, such as those withHDRand HEVC options turned on, pointing towards a rendering issue.
The complaints mainly stem from users of the latest iPhone 13 Pro and 14 Pro. One of the more bizarre incidents recounted by the original poster on theMacRumorsforum was the apparent insertion of other user’s photos into frames of their own video. Only when they downloaded the video onto their PC from the iCloud app did the glitch occur.
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The user claims they were able to reproduce this issue on three different machines, one using Windows 10 Pro and the other two usingWindows 11Pro. The video in question was filmed on an iPhone Pro 14 Max with HDR and HEVC enabled, but they reported no issues with videos from an iPhone 13 Pro Max. However, other users did have the same bug with this model.
The issue has yet to be officially confirmed, although many users have reported the problem to Apple already.
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Lewis Maddison is a Reviews Writer for TechRadar. He previously worked as a Staff Writer for our business section, TechRadar Pro, where he had experience with productivity-enhancing hardware, ranging from keyboards to standing desks. His area of expertise lies in computer peripherals and audio hardware, having spent over a decade exploring the murky depths of both PC building and music production. He also revels in picking up on the finest details and niggles that ultimately make a big difference to the user experience.
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