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Outlook AutoFill Email Address not Working: Check & Fix ✅

Is Outlook not remembering email addresses? Make sure the Autocomplete option is checked

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

TheOutlook autofill, otherwiseAuto-Complete, displays email addresses when you start to enter them in theTofield.

However, AutoComplete doesn’t always work for some users. If Outlook doesn’t display email addresses when you enter them in To, you might need to fix AutoComplete. First things first, though.

Why are all my Outlook autocomplete email addresses suddenly missing?Like so many other users, you might also be wondering what causes this abnormal and sudden behavior, to begin with.

Let’s find out together.

Why is my Outlook not auto-populating email addresses?

Why is my Outlook not auto-populating email addresses?

Improper autocomplete settings, conflicting extensions, or file corruption are just some of the reasons for which you might encounter this issue.

And speaking of issues, let’s quickly go through the most common problems reported by our readers:

How do I restore autofill email addresses in Outlook?

How do I restore autofill email addresses in Outlook?

Before we dig into the solutions listed below, it might be worth considering a different email client.

There are lots of different email clients that offer efficient features in order to help you be more organized and stay on top of a busy day.

In case you wonder what email software you might use, we recommend carefully selecting the bestemail clients to boost your productivity.

1. Check theAuto-Complete Listsetting in Outlook

2. Clear theAuto-Complete Listsetting

If you don’t need to select theUse AutoComplete List to suggest names whentypingin the To, Cc, and Bcc linesoption, note theEmpty AutoComplete Listbutton beside it.

Outlookincludes a maximum of 1,000 entries in its AutoComplete list, which you can clear by pressing theEmpty AutoComplete Listbutton.

Press that button and clickYesto clear the AutoComplete list. Note that you’ll need to fully enter all theemail addressesonce beforeOutlook‘s autofill displays them again.

3. Turn Off Outlook Add-ins

You might need to turn off some add-ins to fixOutlookautofillemail addresses. The iTunes Outlook Change Notifier add-in is one that corrupts the AutoComplete list. You can turn offOutlookadd-ins as follows.

4. Open Outlook in Safe Mode

Alternatively, you can open Outlook in a Safe Mode that deactivates all the application’s add-ins.

Sometimes, Safe Mode won’t accept your password. We’ve prepared adedicated guide just for such an occasion.

5. Reset Auto-Complete

  1. Then open this folder in File Explorer:%LOCALAPPDATA%\Microsoft\Outlook

  2. Right-click theRoamCachefolder and selectRename.

  3. Enterold_RoamCacheas the folder’s title.

  4. Outlook will set up a new RoamCache folder when you open the application.

How do I fix AutoComplete cache in Outlook? You can reset AutoComplete by clearing its cache. The RoamCache folder includes the AutoComplete cache.

You can reset that cache by editing the RoamCache folder with the help of File Explorer. If you have anyFile Explorer issues on Windows 10, check out this dedicated guide to solve them.

6. Repair the PST File

Repairing thePST filemight fix AutoComplete.Outlookincludes a SCANPST utility (OutlookInbox Repair Tool) that you can repair the PST file with.

Those are a few resolutions that might fixOutlook‘s AutoComplete so that theTofielddisplays email addresses again.

TheOutlook Support and Recovery Assistantmight also come in handy for fixing AutoComplete. You can download the Support and Recovery Assistant fromthis webpage.

If you have any other questions, feel free to leave them in the comments section below.

More about the topics:email,Outlook Errors

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.