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Outlook Error Something Went Wrong: How to Fix it
Get rid of the sign-in issue with out expert fixes
8 min. read
Updated onDecember 4, 2023
updated onDecember 4, 2023
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If you’re usingMicrosoft Outlookas your leading email service, there’s a big chance you’ve encountered a lot of error messages or bugs. This time, we will talk about an annoying Something went wrong error message in Outlook that prevents users from signing in typically.
The error is encountered while configuring the account for the first time or signing in later. But it’s usually fixable, and that, too, in no time. Let’s find out!
Why can’t I access my Outlook email?
Various factors can cause this error message, like a corrupted file in the browser or errors in Microsoft’s servers. So, here are a couple of solutions for this problem based on the cause of the error message.
TheSomething went wrong, and we can’t sign you in right nowerror can appear while trying to accessOutlook.
Speaking of issues, here are some similar issues reported by users:
Before starting to fix the issue, you might want toenable Outlook logging. By doing so, you’ll be able to analyze every event that occurs in the email client.
How do I fix theSomething went wrongOutlook error?
1. Consider using a third-party alternative
Even though the Mail app in Windows 10 works great, for the most part, certain advanced features are missing. If you’re an advancedemailuser, perhaps you should tryanother email clientfrom out there.
If you require complete email services that will replace Outlook, there are great options, for example, Mailbird. You can benefit from an intuitive interface with visual customization and features like message encryption or an email snooze button.
Plus, this software will exponentially improve your timing with email tasks and help you better manage your workflow.
It is therefore advised to consider this alternative in order to avoid Outlook errors, so take action and choose Mailbird.
Mailbird
2. Clear browser cache, cookies, and Internet history
If something’s wrong with your browsers, like some corrupted file or something, there’s a chance you won’t be able to log into yourOutlookaccount. So, before you try anything else, just clear browsing data on your current browser, and you should be able to connect.
In most cases, the problem is related to your cache, and in order to fix it, it’s advised to clear the cache in your browser. After clearing the cache, try to log in to theOutlookweb app and check if the problem is resolved.
3. Check your antivirus
If you getSomething went wrongin Outlook when adding the account, the problem might be your antivirus. To fix the problem, be sure to check your antivirus settings and make sure thatOutlookand similar websites aren’t blocked.
If everything is in order in terms of settings, disable your antivirus and check if that helps. In case the problem is still there, you might have touninstall the appcompletely.
Once you remove the antivirus, restart your PC and check if the issue is still there. If the problem doesn’t reappear, you should consider switching to a different antivirus.
It is recommended to get another antivirus quickly to keep your PC always protected from malware, so the safest way is to consider another option fromthe best antivirus for Windowstoday.
4. Check if Microsoft’s servers are down
In case you’re not able to connect from any browser, something’s probably wrong with Microsoft’s servers.
If Microsoft’s servers are down, there’s basically nothing you can do to connect to yourOutlookaccount but to wait for Microsoft to get servers back online.
To check if Microsoft’s servers are down, go to theofficial Microsoft server status checker, and it shows whetherOutlookand Office 365 servers are online or not.
5. Make sure that cookies for Outlook and Microsoft are enabled
Many websites rely on cookies in order to work properly, and if you block cookies fromMicrosoft or Outlook, you might encounter certain issues.
Users reported that they fixedSomething went wrong and we can’t sign you in right nowmessage simply by making a few changes in their browser.
After allowing pop-ups from these two websites, the issue should be resolved, and you’ll be able to accessOutlookonce again.
6. Update your browser
According to users, sometimes this issue can occur if your browser is out of date. If you’re gettingSomething went wrong and we can’t sign you in right nowmessage, you can try updating your browser and check if that helps.
For the most part, your browser will check for updates automatically. If any updates are available, they will be installed automatically. Once your browser is up to date, the problem should be resolved.
In addition to updating your browser, you might want to try installing the Beta or the Canary version. The Beta version offers new updates, but it’s not fully stable, so you might encounter different problems with it once in a while.
On the other hand, the Canary version offers the latest updates, but it’s less stable than the Beta version, so keep that in mind.
7. Reinstall your browser
If you keep gettingSomething went wrong and we can’t sign you in right nowmessage while trying to accessOutlookweb app, there might be an issue with your browser. Users reported this problem in Firefox, and after reinstalling it, the problem was completely resolved.
Keep in mind that this problem isn’t related only to Firefox, and it can appear in any other browser. If you experience this error in your browser, it’s advised to reinstall it and check if that helps.
There are several ways to reinstall the application, and while the usual method might work for most users, sometimes it’s necessary to remove all files and registry entries related to your browser. Any leftover files from your browser might cause this issue to reappear, therefore it’s advised to remove your browser.
There are several ways to do that, but the simplest is by using uninstaller software. Uninstaller software is a special application that will remove all files and registry entries related to the application you’re trying to remove. As a result, the application will be completely removed and it won’t interfere with your system.
There are many greatuninstaller applicationson the market, so be sure to try it out. Once you remove your browser using this application and install it again, the problem will be resolved entirely.
8. Try using a different browser
If you can’t accessOutlookin your web browser due toSomething went wrong and we can’t sign you in right nowmessage, maybe you should consider using a different web browser.
We hope this article helped you to solve theSomething went wrong and we can’t sign you in right nowOutlookerror and you’re now able to connect to yourOutlookaccount without any problems.
It might be useful to know how to fix theSomething unexpected went wrong with this URLerror.
In case you have any comments or questions, write them down below.
More about the topics:Outlook Errors,sign-in issues
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
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Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.
