Share this article

This article is translated in

Improve this guide

Outlook is Not Updating Inbox: 5 Was to Fix it [Fix]

Adjusting your Outlook settings usually fixes this issue

3 min. read

Updated onFebruary 13, 2024

updated onFebruary 13, 2024

Share this article

This article is translated in

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Some Outlook users contacted us about issues regarding Outlook not updating its inbox.

This can be a problem and prevent users from receiving new emails, so let’s see how we can fix it.

Why is my Outlook not showing new emails?

This is usually due to synchronization issues. Corrupted OST files and Outlook installation can also cause this problem. Issues with IPv6 and antivirus software can also cause this problem.

What can I do if my Outlook inbox is not updating?

What can I do if my Outlook inbox is not updating?

1. Disable Cached Exchange Mod

2. Delete (rebuild) Outlook’s OST file

3. Disable third-party antivirus software

4. Disable IPv6

5. Repair the MS Office Suite

Is there a better email client than Outlook?

There are certainly quite a few alternatives to Outlook. Thunderbird and Mailbird are two of the most notable alternative email clients. Ouremail client software guideprovides further details about those applications and others.

There aren’t any guaranteed solutions for Outlook’s inbox not updating since potential causes are varied. However, the resolutions outlined here are among the more likely Outlook inbox fixes.

Outlook’s Inbox Repair tool (otherwise SCANPST.EXE) may also help some users fix the inbox not updating. ThisMicrosoft webpageprovides guidelines for repairing data files with SCANPST.EXE.

To avoid any email syncing issues in the future, you cancreate a unified Inbox view in Outlookfor seamless email management.

Many also reported that theInbox button is not working in Outlook, but we have a guide that addresses this issue.

Do you have any questions about fixing Outlook not updating its inbox? If so, feel free to add them below in the comments box.

More about the topics:Outlook Errors

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.