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Output Device Does Not Support HDCP: How to Fix it

Change out your HDMI cable to bypass the HDCP error

5 min. read

Updated onJanuary 4, 2024

updated onJanuary 4, 2024

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You have your snacks and cozy blanket ready to catch up on the latest trending movie, but there’s a problem. A message dubbedoutput device does not support HDCPappears on your screen instead of the movie.

What a bummer. Could it be an incorrect connection or a virus? Andwhat does HDCP mean? We get to the bottom of all these questions and give you several ways to solve this error in this article.

What does it mean when my TV says it does not support HDCP?

HDCP stands for High-bandwidth Digital Content Protection. It’s a set of encryption rules that prevent digital video and audio from being copied and converted to other formats.

When you play protected content on your computer or TV, it checks if your monitor supports HDCP before allowing you to watch or listen to anything. If your monitor does not support HDCP, then the content will not play.

That’s when you’ll get a message such asSamsung tv saying this screen does not support HDCPorthis display does not support HDCP.

HDCP rules can be a hassle for any device that connects to your TV via an HDMI cable, includinggaming consolesand streaming devices. If your device doesn’t support HDCP, it might not work with your TV or causescreen flickeringor other issues.

It’s no surprise that most streaming sites have enforced such rules because, let’s face it, it does cost money to produce these films. You have to meet halfway by covering the costs and the streaming service to bring the content to you.

Still, streaming on the wrong hardware is not the only cause of thisoutput device does not support HDCPerror. Others include:

How do I fix HDCP not supported?

How do I fix HDCP not supported?

Perform the following preliminary checks first before attempting the solutions below:

1. Update your TV firmware

2. Use a DisplayPort to HDMI adapter

If your device has an HDMI port, but it’s not HDCP compliant, you may get athis TV does not support HDCP via HDMImessage. You’ll need a DisplayPort to HDMI adapter. So, if you’ve been asking yourself how to make your monitor or TV HDCP compliant, this is how.

This will allow you to connect your device directly to the TV without worrying about any issues with HDCP protection or when yourmonitor won’t detect your HDMI. To that effect, we have thebest DisplayPort to HDMI adaptersrecommendations that are not only pocket-friendly but also reliable.

3. Update your display drivers

This step is for those using PCs as monitors. For TVs, your display drivers are automatically updated when you update your firmware.

If the display drivers were the issue, it is better to use a third-party driver updater tool because you’re assured that you’ll get the right drivers for your PC.

We recommend theOutbyte Driver Updaterfor such updates because it is comprehensive. It will scan and detect incompatible, missing, outdated, or damaged drivers. Then, from its wide database, it shall match you with the right drivers.

That’s how to resolve the output device that does not support HDCP error on your TV and computer. Elsewhere, you may experience a related error where Netflix HDCP unauthorized content is disabled. No need to worry, as we have already covered ways to bypass this issue.

We’d love to hear from you for any additional thoughts or suggestions. Drop us a comment below.

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Claire Moraa

Windows Software Expert

Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.

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Claire Moraa

Windows Software Expert

With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.