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SolarWinds error: unable to connect to server [Fixed]

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

SolarWinds RMM comes with a complex set of tools that helps to efficiently secure and maintain the IT infrastructure while offering automation and scripting, patch management, reports, and predefined monitoring templates.

Many users report getting a Solarwindserror: unable to connect to theserverwhen accessing the Virtual Appliance Management Interface (VAMI).

This type oferroris usually caused by the local device not being able to establish an HTTPS session to the dashboardserver.

Although it seems complicated, don’t worry. In this article, we will explore some easy steps that will help you fix this issue.

How can I solve the Solarwinds error: unable to connect to server?

How can I solve the Solarwinds error: unable to connect to server?

1.Use PRTG Network Monitor

If SolarWinds keeps on failing to work properly then perhaps before moving forward with the solutions for this issue, our recommendation would be to use a tool that is more reliable anderrorfree.

After we have tested several such tools, we would suggest that you try using the PRTG Network monitor.

What makes this tool amazing is that as the title says it’s a network monitor that allows you to have an overview of all your systems, traffic, and additional applications depending on the IT infrastructure.

Most importantly though, as mentioned earlier, PRTG Network Monitor is a reliable,errorfree tool that will not make you waste time searching for ways to fixerrors.

Thistoolwill monitor the performance based on theserverthreshold, network traffic limits, and temperature.

The software will look at theserver, routes, and switches and based on the findings will inform about the CPU and bottlenecks.

If anything is not going as it should, then you will receive an alarm, in a prompt manner so that you can take care of the issue before it becomes a bigger problem.

Moreover, you will have full access to an impressive gathering of resources on their Support page where you’ll find manuals, how-to guides, training, and many more.

Let’s have a look at some of the key features:

PRTG Network Monitor

2. Clear DNS cache

3. Restart the Advanced monitoring agent

4. Check the Firewall

In case that the Solarwindserror: unable to connect to theserverwill not appear once you performed the above steps, this indicates that the issue was connected to your Firewall blocking the communication to theURL’s.

There are several reasons to why the Solarwind stops working properly and it’s understandable how this can be a sensitive matter that needs fixing as soon as possible.

As we explored in this article, clearing the DNS cache or checking if the Firewall is not by any chance preventing the communications to the URL’s can help solve the issue.

We help that the solutions presented below helped you fix the SolarWindserror:unable to connect toserver. Let us know in the comments section below if you have additional recommendations or suggestions.

More about the topics:Monitoring Software

Teodor Nechita

Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.

When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.

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Teodor Nechita