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Solved: Error Code 14 on Disney Plus
Make sure the credentials are correct
4 min. read
Updated onJanuary 5, 2024
updated onJanuary 5, 2024
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Key notes
Disney PlusError Code 14is a sign-in issue that affects a range of devices, including computers, mobile phones, smart TVs, Roku Streaming Stick, and Amazon Firestick, amongst others.
What does Error Code 14 on Disney Plus mean?
It’s a sign-in error, which, as per Disney Support, arises due to incorrect credentials. The error message reads,Incorrect Password. Please reenter your password and try again. If the problem persists, try resetting your password by selecting “Forgot Password?” (Error Code 14).
The Disney PlusError Code 14may also appear with the correct password for some which may be caused by server connection issues.
How do I fix Error Code 14 on Disney Plus?
Before we start with the slightly complex solutions, try these quick ones first:
If none work, head to the fixes listed next.
1. Reset the password
In case you are facing issues with password reset, contact the support team, and they will provide you with a direct link for it. Though there will be a verification measure in place.
2. Delete the cache
2.1 Browser cache
2.2 App cache (Android app)
When Disney Plus throwsError Code 14while signing in on iPhone, offload the app and then reinstall it.
3. Force log out of Disney from other streaming devices
4. Reinstall the Disney Plus app
4.1 On a Windows PC
4.2 On a mobile phone
Often, a quick uninstall doesn’t work, in which case you will have to rely on aneffective software removal toolwhich will clear all the left-over files and Registry entries.
Reinstalling the app can help you fix other issues related to the app, such asDisney Plus keeps crashing; read this guide to learn more.
5. Contact Disney Support
When nothing else works, the last option is to contactDisney support. They will inform you in case it’s a server outage or take the necessary action if it’s another problem to blame.
Rest assured, the support team will be able to help you as they did with other users facingDisney Plus error codes.
How many devices can be logged into Disney Plus?
Disney Plus does allow simultaneous streaming on up to 4 devices, six profiles, and logins on a maximum of 10 devices.
These are all the ways you can fix things on any device, including the Disney PlusError Code 14on Roku. Remember, in most cases, it turned out to be a problem at the user’s end or with the setup. Only rarely was it an issue with the servers.
And if you ever findDisney Plus buffering, updating the app should do the trick!
For any queries or to share what worked for you, drop a comment below.
More about the topics:Disney Plus,Streaming error
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
