Solved: Error Validating Credentials in ChatGPT

Go incognito mode to bypass login errors on ChatGPT

3 min. read

Published onNovember 22, 2023

published onNovember 22, 2023

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ChatGPT’s error validating credentials cuts across the board for both free and Plus members. This error is thrown when a user attempts to generate queries or load chat history. Such errors are not new so here’s how WindowsReport experts were able to resolve the issue.

How do I fix the error validating credentials in ChatGPT?

Begin with the following preliminary checks:

1. Clear cache and cookies

1.1 Android app

1.2 Browser

2. Use an incognito browser tab

You could try using an incognito browser tab, which will clear out the cookies and cache on your computer. Then close all your other browser tabs and open a new tab, log into ChatGPT, and see if it works now.

If that doesn’t get rid of the error validating credentials issue, try clearing your cache and cookies again or resetting your browser and then restarting your computer.

3. Enable/disable your VPN

ChatGPT is still unavailable in some locationsso if you were using a VPN to access the service, the connection may have been broken so try disabling and enabling it again. Alternatively, you cantry out another VPNespecially if you were using a free one since they aren’t as reliable.

4. Contact support

If none of these suggestions help, you may need tocontact support for assistance. You may find the team is already aware thatChatGPT is not workingand are on top of things working on a fix. You only have to wait and try later.

While you wait, there’s no reason your work should stall because there’s a handful of otherChatGPT alternatives.

We acknowledge how resourceful users can be when it comes to quick fixes or temporary workarounds. So, if you have one up your sleeve that could resolve this issue, we welcome you to share your thoughts in the comment section below.

Solved: Error Validating Credentials in ChatGPT#

How do I fix the error validating credentials in ChatGPT?#

1. Clear cache and cookies#

2. Use an incognito browser tab#

3. Enable/disable your VPN#

4. Contact support#