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[Solved] Fortinet VPN Locks Out User After 1 Failed Attempt

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2 min. read

Updated onNovember 3, 2023

updated onNovember 3, 2023

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Key notes

Fortinet offers aVPNcalled FortiClient, which companies can set up to provide remote access to their work-from-home and traveling employees. This way, they can access office network shares just as if they were physically at work.

Unfortunately, many system admins receive complaints from users that the FortinetVPNlocks them out after 1 failed attempt. If you’re looking for a quick fix to this problem, we’re here to help.

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How do I fix Fortinet VPN user lockout after 1 failed attempt?

How do I fix Fortinet VPN user lockout after 1 failed attempt?

Enter the next command lines:

config user settingset auth-lockout-duration set auth-lockout-threshold <failed_attempts>end

For example, if you want to allow 5loginattempts and keep users locked out for 10 minutes, use:

config user settingset auth-lockout-duration 600set auth-lockout-threshold 5end

However, you should keep in mind that too many failedlogincould indicate that someone with unauthorized access is trying to access your company’s network through the FortinetVPN, like a former employee whose credentials you didn’t revoke.

To prevent this security breach, make sure to set a low number ofloginattempts and a lengthier lockout duration. Also, you should have email notifications enabled so that you get alerted as soon as a user account gets locked out.

Choose a more reliable VPN solution for your business

If you regularly have to fix FortinetVPNissues like user lockout after 1 failed attempt, consider switching to a betterVPNservice for your organization, likePerimeter 81. It offers cloud management, easy network deployment, and user-friendly tools for your employees.

Perimeter 81 supports dedicated global gateways, two-factor authentication, and always-onVPN. It also comes withshared gateways in 35 locations, site-to-site interconnectivity, policy-based segmentation, and activity audits and reports.

What else you must know about Perimeter 81:

Perimeter 81

To sum up, you can easily fix the FortinetVPNlocks out user after 1 failed attempt issue. You just have to enter a few lines of code in the command-line panel for FortiClientVPN. Similarly, with the CLI, you can fix theall FortiGuard servers failed to responderror.

However, if you’re looking for an alternativeVPNsolution for your company, keepPerimeter 81in mind since it’s superior in every way.

More about the topics:business VPN,VPN errors

Elena Constantinescu

Windows Software Expert

Elena started writing professionally in 2010 and hasn’t stopped exploring the tech world since. With a firm grasp of software reviewing and content editing, she is always trying new things to improve her skill set.

Once in a blue moon, she steps aside from the desk to play with her bunny and to water her probably dead plants.

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Elena Constantinescu

Windows Software Expert

Elena started writing professionally in 2010 and hasn’t stopped exploring the tech world since. She’s a software reviewer and content editor.