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Solved: Get Help Not Working on Windows 11

A repair or reset is effective in such cases

5 min. read

Updated onMarch 29, 2024

updated onMarch 29, 2024

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Key notes

The Get Help app allows users to find answers to all their queries and connect to Microsoft support, but for some, it’s not working in Windows 11. Though not a major problem for most, it does affect users facing issues with the OS.

Besides, its recent integration with Windows troubleshooters makes it all the more important to have Get Help running. For those wondering why Get Help is not opening, it’s usually due to corrupt system files, issues with the OS, problems with the network, or even the app itself.

How do I fix the Get Help app if it’s not working on Windows 11?

Before we start with the slightly complex solutions, try these quick ones first:

If none work, move to the fixes listed next.

1. Repair the corrupt system files

Corrupt system filesare a common reason a built-in app or Get Help is not working in Windows 11. And running theDISM commandsand SFC scan will help!

This whole process can be simplified by usingspecialized third-party repair tools. This software is specially designed to repair and replace broken system files.

2. Download Microsoft Edge WebView2

3. Repair or Reset the Get Help app

4. Reset the network settings

5. Reinstall the Get Help app

When Windows Get Help is not working, and the problem seems to be with the app itself, reinstall it. You can’t remove Get Help through conventional methods since it’s a default app, butforce uninstalling via PowerShellworks in this case!

6. Perform an in-place upgrade

For problems with any of the Windows components, including when Get Help is not working in Windows 11, anin-place upgradewill help. And you won’t lose any files or apps in the upgrade process!

7. Contact support online

When nothing else works, you can alwaysget help in Windows 11through other means. Microsoft has introduced the Get Started app, and there are several online forums, both official and those run by users.

Besides, you cancontact Microsoft support onlinethrough the official website.

While Get Help serves an important role and should be working in Windows 11, it’s not the only way to fix issues. You can always refer to official online channels or come to us for Windows-related problems. We have extensively covered the operating system.

A more complex problem, though, is whenHow to get help in Windows keeps popping up, and to fix it, you need to modify the file permissions.

For any queries or to share what worked for you when Get Help is not working in Windows 11, drop a comment below.

Solved: Get Help Not Working on Windows 11#

How do I fix the Get Help app if it’s not working on Windows 11?#

1. Repair the corrupt system files#

2. Download Microsoft Edge WebView2#

3. Repair or Reset the Get Help app#

4. Reset the network settings#

5. Reinstall the Get Help app#

6. Perform an in-place upgrade#

7. Contact support online#