Solved: Sky Glass Remote is Not Working

Re-establish the connection with your TV easily fixes the issue

4 min. read

Published onOctober 31, 2023

published onOctober 31, 2023

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If you’re frantically pressing on your Sky Glass remote, but there’s no response, it means it is not working. Usually, the batteries are the obvious culprits, but not always.

We look at other common causes and how you can address them to continue enjoying your viewing experience.

Why is my Sky Glass remote not working?

It is possible that the batteries are dead, inserted incorrectly, or the contacts have corroded. Another reason is there’s something blocking the path between your remote and the TV box, or your remote has been damaged.

How do I fix my Sky Glass remote if it’s not working?

Try the following preliminary steps before any advanced troubleshooting:

1. Twist your remote

At first glance, it seems unorthodox, given that your remote is not made of stretchy material. Well, according to most users, this was the fix that solved their Sky Glass remote not working issue.

Start by removing the batteries, then twist your remote as though you are ringing a cloth to remove excess water. Be gentle but also firm, and do it for a few seconds, then try again.

2. Re-pair the remote

Re-pairing the remote can help resolve any misconfigured settings that may have occurred during the initial pairing.

3. Use the Voice control feature

4. Contact customer service

If your Sky remote is still not working after you have followed these steps,get in touch with Sky Help Centre. You can reach out to them via their email or visit their repair center to have your remote checked out.

5. Get a replacement remote

If, at this point, you’re yet to fix your remote issues, it might be time to get a new one. You can request for Sky to get you a similar one orget a universal remotethat works with most TVs.

Alternatively, if you’re not up to spending money on purchasing a new remote, you can control your TV from your phone. Sky has adedicated remote appthat does the job like the physical remote.

The only issue may be the numerous ads, but it’s a small price to pay for getting a free app. If ads are not your cup of tea, you can switch to online TV, and we have theperfect browsers to watch Sky Go. Just remember you’ll need a stable internet connection, or yourSky Go will be unable to load content.

What can I do if some buttons on my Sky remote are not working?

We hope the instructions above have eliminated your remote control issues and that it is now working as expected, especially if yourSky Glass TV wasn’t turning on.

If you have any other useful steps that favored you in this scenario or any other remote tips in general, please post a comment below.

Solved: Sky Glass Remote is Not Working#

How do I fix my Sky Glass remote if it’s not working?#

1. Twist your remote#

2. Re-pair the remote#

3. Use the Voice control feature#

4. Contact customer service#

5. Get a replacement remote#

What can I do if some buttons on my Sky remote are not working?#