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Solved: Sounds Get Automatically Muted When in a Call

Avoid audio cuts with these tips when you jump on a call

5 min. read

Updated onDecember 5, 2023

updated onDecember 5, 2023

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If your sounds on other apps get automatically muted when you get on a call and you’d like to change this behavior, we dive deep into what you should do.

Why is my audio automatically muting?

Your speakers are probably set up incorrectly and the most common issue is that they’re plugged into the wrong port. Another issue could be outdated sound card drivers or an obsolete operating system causing these issues.

What can I do to stop sound from automatically muting in Windows 11?

Start your troubleshooting with the following steps:

1. Run the audio troubleshooter

2. Reinstall audio drivers

3. Update audio drivers

Outbyte Driver Updater

4. Change the Sound Enhancement Settings

5. Enable exclusive mode for other apps

6. Disable audio enhancements

7. Reset and update BIOS

7.1 Reset BIOS

7.2 Check the BIOS version

7.3 Update BIOS

8. Reinstall the problematic app

Discord was the most popular app where sounds were getting automatically muted when on a call so you can try to uninstall then install it again and see if there are any changes. Sometimes, when youcan’t hear anyone on Discord, you should try it on a browser.

And ifno sounds are coming from Discord on your browserit’s probably a server issue so you’ll just have to wait for a while until these issues are addressed.

Although muting other sounds reduces distractions that may occur when on a call, it may not be overall beneficial and doesn’t present a real convenience for Windows users.

Still, there are several technologies available that can helpimprove the sound qualityof a call, but muting all your other apps isn’t necessarily a good thing. You canmute a single appif you wish to but all we’re saying is you should have absolute control of your sound.

Hopefully, with these tips, the next time your call interrupts an important event such as a movie or podcast, you won’t be stuck wondering how to switch it back on again.

Do you prefer to have your sounds muted when you get on a call or would you like continuous playback with the volume turned down? Let us know in the comment section below.

Solved: Sounds Get Automatically Muted When in a Call#

What can I do to stop sound from automatically muting in Windows 11?#

1. Run the audio troubleshooter#

2. Reinstall audio drivers#

3. Update audio drivers#

Outbyte Driver Updater#

4. Change the Sound Enhancement Settings#

5. Enable exclusive mode for other apps#

6. Disable audio enhancements#

7. Reset and update BIOS#

8. Reinstall the problematic app#