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Solved: Spotify is Not Working on PS4
Make sure to install Spotify on the internal storage
5 min. read
Published onNovember 9, 2023
published onNovember 9, 2023
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While Spotify runs seamlessly across devices, a few users on PS4 reported that the app is not working. For some, it wouldn’t appear in the app list, many had an error message, while others couldn’t download it altogether.
Users even had audio issues with Spotify on the PlayStation, and in most cases, it turned out to be a problem at their end.
Why is Spotify not working on PS4?
How do I get Spotify to work on my PS4?
Before we start with the slightly complex solutions, try these quick ones first:
1. Install Spotify on the PS4 system storage
Installing the app directly on the built-in storage and removing it from the external drive worked for 9 out of 10 users. It even eliminates any Spotify installation errors on PS4.
2. Rebuild the database
3. Disable linking with other services
4. Change the DNS server
Also, while configuring the DNS settings, manually changing the MTU (Maximum Transmission Unit) to1450did the trick for many! Changing the MTU and DNS also helps withPS4 error CE-37813-2, WS-37431-8.
5. Reinstall Spotify
6. Reset the PS4 console to factory defaults
When the previous solutions failed, and Spotify is not working on PS4, a full-factory reset might do the trick! Besides, it helped many with theA serious error has occurredmessage on PS4
7. Create another Spotify account
Lastly, you may try creating another account and signing into Spotify with it. A few claimed that their account created using the Facebook profile was the reason Spotify was not working on the PS4. And switching to a regular account set up using an email address worked.
You may also contactSpotify supportsince they might be able to transfer the data from the old account to the new one.
If Spotify was not working earlier, it should do now on the PS4 console. Remember, the problem often lies with the network settings, the console’s configuration, or the app itself. But things are always easy to troubleshoot!
Before you leave, find out how toplay PS4 games on your PCusing the remote play software.
For any queries or to share more solutions with us, drop a comment below.
More about the topics:Playstation 4,Spotify
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
