Sorry an Error Has Occurred in OneDrive: 5 Ways to Fix It

Try clearing the browser cache or checking the current server status

5 min. read

Updated onFebruary 19, 2024

updated onFebruary 19, 2024

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Are you gettingSorry an error has occurredmessage when accessing OneDrive via your web browser? If yes, then you aren’t alone, because there are multiple users facing a similar issue. As per user reports, they are getting this error message when they try to access the OneDrive tab.

There could be several different reasons why you are getting the OneDriveSorry an error has occurredmessage. Fortunately, in this guide, we will give you some quick ways via which you can apply and fix the problem at hand.

Why am I getting OneDrive Sorry an error has occurred message?

After some research, we have prepared a list that will give you most of the common factors because of which you will face the OneDriveSorry an error has occurredmessage:

How can I fix OneDrive Sorry an error has occurred message?

Here are a few things that you can do before you jump ahead with the advanced troubleshooting solutions and try fixing the error:

Now, let us check out the advanced solutions to fix the problem.

1. Clear browser cache

Cache data stores all of your personalized settings for the browser as well as the websites that you visit to help facilitate loading all your settings faster.

However, in case these files go corrupt, you will experience issues with certain websites and also come across issues such as OneDriveSorry an error has occurred.

2. Re-sign to OneDrive

Some issues with your Microsoft profile can also trigger the error message. In this case, you can sign out and sign back in and check if this resolves the issue or not.

3. Disable browser add-ons/extensions

Alternatively, you can pressCtrl+Shift+Nto open Google Chrome inIncognito mode, which disables the add-ons and other extensions. You can then check if the problem still exists or not. If the problem is resolved then you have to remove the extensions.

4. Check Internet Options settings

For some users, using theabove mentioned settingshas helped resolve the OneDriveSorry an error has occurredproblem.

That is it from us in this guide. You can check out our guide to learn how to usemultiple OneDrive on a single PC.

We also have a comprehensive guide that will give step-by-step instructions tomove files from one OneDrive account to another.

For users looking for a guide to changingOneDrive sync settings on Windows 10, then you can refer to our guide. You can also learn about whether or not you cansync OneDrive to an external hard driveor not. Also, check out how you canshare files on OneDrive with others.

This isn’t the only error, you can encounter, and we already tackledOneDrive error 1001in another guide.

Let us know in the comments below, which one of the above solutions helped you resolve the problem.

Sorry an Error Has Occurred in OneDrive: 5 Ways to Fix It#

Why am I getting OneDrive Sorry an error has occurred message?#

How can I fix OneDrive Sorry an error has occurred message?#

1. Clear browser cache#

2. Re-sign to OneDrive#

3. Disable browser add-ons/extensions#

4. Check Internet Options settings#