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Southwest Error 500120309: How to Fix it
It’s generally a temporary glitch
4 min. read
Published onOctober 25, 2023
published onOctober 25, 2023
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Key notes
The Southwest Airlines app is known to throw errors from time to time, butError: 500120309is rather tricky to troubleshoot, given the surprising absence of any reliable information on the web.
The error message, encountered on all three: iOS, Android, and the official website, reads,Something went wrong, please try again. Error: 500120309.
What is error 500120309 on the Southwest app?
This is a sign-in error. While most couldn’t log in and received the error message, others were kicked out of the session within minutes of signing in, with the sameError: 500120309appearing. Here are a few reasons you are getting the error:
How do I fix Southwest error 500120309?
Before we start with the slightly complex solutions, try these quick ones first:
If none work, head to the fixes listed next.
1. Grant all permissions
Your primary approach should be to grant all permissions to the app when faced with SouthwestError: 500120309on iPhone or Android. It should be able to access the network, location, and any other permissions listed.
For the web browser, make sure to grant the critical permissions underSite Settings. These are specific to every website.
2. Clear the app data
2.1 On Android
Clearing the cache and app data also helps when youcan’t sign into OneDrive on Android.
2.2 On iPhone
iPhones don’t offer a built-in method to clear the app cache. You can offload the app but will be forced to reinstall it. The only benefit is that the critical app is retained.
3. Reinstall the app
3.1 On Android
3.2 On iPhone
4. Access the website instead
If you are only encountering the SouthwestError 500120309on a mobile phone, open theSouthwest websiteinstead.
For most users, the website worked fine even when the app was throwing errors or not working altogether.
5. Contact Southwest support
When nothing else works, the last option is to contextSouthwest support. There are several channels available, including a phone number and email address, or you could even send them a letter.
If it’s a bug in the installed version of the app or a server outage, they should be able to provide a timeline as to when things will be up and running.
As you see, there aren’t many fixes available, given the low instances of the error. But with a basic understanding of the SouthwestError 500120309meaning and the solutions, you should be able to sign in!
Remember, most app issues are fixed this way, including when theThreads app is not working.
For any queries or to share what worked in your case, drop a comment below.
More about the topics:Android issues,iOS
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
