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Surface Pro Blue Screen: 8 Easy Methods to Stop Crashes

Tested and trusted fixes to eliminate BSODs on your Surface Pro

6 min. read

Updated onMarch 19, 2024

updated onMarch 19, 2024

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Key notes

The Surface Pro blue screen usually appears when installing the update.This dreaded BSODis sometimes accompanied by a step code that readsError – 0x800f0203.

This error can be pretty frustrating, but it can be easily fixed by following the steps in this dedicated guide.

Why is my Surface Pro just a blue screen?

Why is my Surface Pro just a blue screen?

Below are some of the factors that can cause the Surface Pro blue screen issue:

How can I fix the Surface Pro’s blue screen?

How can I fix the Surface Pro’s blue screen?

1. Update your PC

One of the leading causes of the blue screen on Surface Pro is an outdated operating system. However, following the steps above, you should be able to update your PC and restore normalcy.

2. Use Command Prompt

According to Surface Go, Pro 3, and Pro 4 users, if you’re getting a blue screen after the Surface firmware update, you might be able to fix the problem simply by examining the log file and running a couple of commands in Command Prompt.

After doing that, the problem should be resolved, and you’ll be able to install the update without any issues.

3. Use a third-party BSoD fixer

Another easy way to fix BSOD issues is installing athird-party appthat restores crucial system files and keeps your computer data safe.

The app will scan your computer for damaged, corrupted, or missing files and replace or restore them according to the case, thus making sure your PC runs smoothly.

4. Enter Safe Mode

If you’re getting a Surface Pro blue screen after restarting your PC, you need to boot into Safe Mode to troubleshoot the potential cause of the problem.

Safe Mode is a segment of Windows that runs with default settings and drivers, so it’s perfect for troubleshooting.

If you’re getting a Blue Screen of Death after the Surface Pro firmware update, your DisplayLink drivers may be causing the issue.

It seems that DisplayLink drivers aren’t fully compatible with Intel drivers, causing the problem to appear. To fix this, be sure to remove DisplayLink drivers from your PC.

6. Update your video card drivers

Users say your drivers can sometimes cause the Surface Pro blue screen issue with your GPU or keyboard. To fix it, it’s advised that you update your drivers.

To do that, visit your graphics card manufacturer and download the latest drivers for your model, or use the Device Manager.

However, you can easily update them using third-party software such asOutbyte Driver Updater. This tool will automatically update all your drivers, so if you don’t want to search for drivers manually, try this tool.

Thanks to this tool, you won’t have to worry about installing the wrong drivers again. So be sure to use it since it gets constantly updated with newer driver versions.

7. Perform a System Restore

Sometimes, the blue screen you get on your Surface Pro is due to a change you made to your PC.

System Restore will revert any recent changes and fix various issues. After your PC is restored, check if the problem is still there.

8. Disable Windows Hello

Windows Hello is a security feature that allows you to sign in to your PC using your fingerprint or facial recognition. This is a great security feature, but sometimes this feature can cause issues.

So, you need to disable it and use other sign-in options to fix the issue.

With this, we can conclude this guide on the Surface Pro blue screen issue. Hopefully, you can solve the problem before exhausting the solutions on our list.

Similarly, if you are experiencing ablue screen loop on your Windows 10 PC, check our detailed guide to fix it.

Feel free to let us know the solution that helped you solve the problem in the comments below.

More about the topics:BSoD error codes,surface pro

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.