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The Sync Could Not be Initiated: 3 Ways to Force it
To fix Intune sync issues, open the necessary ports
3 min. read
Updated onFebruary 20, 2024
updated onFebruary 20, 2024
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Key notes
Microsoft Intuneenables users to sync enrolled devices with their organizations. However, sometimes Intune doesn’t sync user devices, and you getThe sync could not be initiated (0x82ac019e)error.
In case you’re not familiar with syncing, we have a great guide on how tosync devices with MS Intune, so we recommend checking it out.
In today’s guide, we will focus on syncing issues, so let’s get started, shall we?
What causes The sync could not be initiated error?
How do I force a device to sync with Intune?
1. Open Port 444
Speaking of Firewall interference, it could also cause issues likeerror code 80180006; read this guide to learn the solutions.
2. Unregister the Device From Other Organizations
After doing that, check if the error message is gone.
3. Check Enterprise Mobility + Security E3 is enabled
Those are some of the resolutions users have fixed Intune’s syncing with. Remember that the service has additional problems, and we wrote aboutIntune app failed to installerror in one of our older guides.
Keep in mind that you can encounter various issues in Intune, and we also coverederror code 0x87d1fde8in our previous guides.
Users who have resolved thesync could not be initiatederror with other resolutions are welcome to share their fixes below.
More about the topics:syncing issues
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
