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This is why Skype appears offline and what you can do to solve it

7 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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In order to understand whySkypeappearsoffline, you need to grasp the meaning of the different statuses in theapp.

There are 8 possible statuses at any one given time onSkype.

Here’s what each of these eight types means:

We’ve written extensively about Skype issues before. Bookmark this page in case you need it later.

Now that you know what each of these statuses means, let’s see the reasons whySkypeappearsofflineyet you are signed in, and what to do about it.

Why Skype appears offline and how to solve it

1. Your status is set to invisible

Probably your contacts have tried to engage you onSkypeand they’re asking why you appear asoffline, yet you can still communicate.

This is one of the most common reasons whySkypeappearsoffline, and all you need to do to resolve it is change from Invisible toOnline, if you’re signed in to yourSkypeaccount.

2. You’re signed in but not connected to the Internet

Sometimes you may have logged in to your account, but still yourSkypeappearsoffline.

In this case, you may need tocheck whether your internet connection is working, because if it is down or goes off, your contacts will see your status asoffline, even though you hadn’t signed out.

3. Check whether you have the latest version of Skype

You can update this by going to Windows Store, plus ensure your supported operating system is also up to date.

4. Check Skype for Web

You can useSkypefor Web to check whether your status onSkypeappearsofflinethere as well, or it is just on other devices. If they appear asonline, then restart theapplication, ensuring you’re using the updated version.

5. Uninstall and reinstall Skype

If yourSkypeappearsoffline, sometimes uninstalling the app may help.

You can do either of two things:

Before you do either of the two, back up your chat history and personal files so that you can restore them at a later point in time.

Here’s how to back up your history:

Need more ideas on how to uninstall Skype? Check out this guide.

How to perform a simple uninstall and reinstall ofSkype

Follow the steps below to do this:

If you still experience theSkypeappearsofflineissue, try to completely uninstall and reinstallSkype.

How to perform a complete uninstall and reinstall ofSkype

Follow the steps below to do this:

Note:ReinstallingSkypecan outdate yourfirewall settings, thus affect your audio calls onSkype. In order to fix this, update your firewall settings.

6. Check Skype settings

Follow these steps to do this:

Did any of these solutions help resolve whySkypeappears offline? Let us know in the comments section below.

This is why Skype appears offline and what you can do to solve it#

Why Skype appears offline and how to solve it#

1. Your status is set to invisible#

2. You’re signed in but not connected to the Internet#

3. Check whether you have the latest version of Skype#

4. Check Skype for Web#

5. Uninstall and reinstall Skype#

6. Check Skype settings#