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Troubleshoot Zoom Meeting connection issues & error codes
3 min. read
Updated onJanuary 12, 2024
updated onJanuary 12, 2024
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Key notes
Zoom is a popularvideo conferencing servicethat offers web, desktop, and mobile applications. Thousands of people rely on Zoom Meeting every day to attend meetings remotely. However, at times the users may experience Zoom Meeting connection issues when trying to access the service.
The Zoom Meeting connection issues are usually followed by an error code, which makes it easy to diagnose the issue. Some of the most common Zoom Meeting error codes are:
The Zoom meeting connection issues are usually attributed to network issues or security software blocking the connection.
In this article, we have listed a couple of fixes to help you troubleshoot Zoom Meeting connection issues and error codes.
How do I fixZoom meeting connection issues and error codes?
1. Check your firewall and proxy
1.1 Disable Windows DefenderFirewall
1.2 Disable third-party firewall
If disabling thefirewallhelps you resolve the Zoom meeting connection issue, contact a network administrator to check your firewall and proxy settings.
If you are the network administrator, try reconfiguring the network firewall with correct ports and destinations. You can learn more aboutconfiguring the network firewall for Zoom here.
Stuck with Zoom isn’t configured for this account error? Here’s how we fixed it!
2. Use an alternative service to Zoom
Zoom isn’t the only service of its kind, and while it is indeed very popular, there are plenty of alternatives on the market, some of which are arguably better.
3. Disable your antivirus software
At times, the antivirus solution installed on your computer can block outgoing connections by a third-party app. To fix the issue, disable your antivirus temporarily, launch Zoom client, and check if the connection goes through.
If the issue is resolved with the antivirus disabled, try adding the Zoom client to the whitelist or trusted applications.
3.1 Add Zoom to trusted applications (Kaspersky)
Once done, enable your antivirus again and check if the Zoom meeting network connection failed issue is resolved.
4. Check your ISP for connection issues
You can fix theZoom Meeting connection issues & error codes by following the steps in this article. Make sure you contact the network administrator if you need to make changes to the firewall or proxy settings.
More about the topics:web conferencing tools,Zoom guides
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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