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TurboTax Won’t Let Me E-file Tax Return: 6 Ways to Fix It

Try to update the software when TurboTax e-file isn’t working

6 min. read

Updated onDecember 5, 2023

updated onDecember 5, 2023

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Key notes

TurboTax is a U.S.tax return applicationand web app widely utilized in the United States, providing excellent accessibility to its users.

However, some clients have said the same thing on the TurboTax support forum.TurboTax is not letting me file return forms– is what they claim – with the software or web app.

If TurboTax e-filing isn’t working for you, check out these proven solutions to resolve it quickly.

Does TurboTax allow you to file electronically?

Rest assured thatTurboTax allows you to file your tax returnelectronically in a few simple steps. The process might sound time-consuming, but this is faster and safer than mailing your tax return since it’s transmitted electronically to the IRS computer systems.

We strongly recommend discoveringhow the TurboTax app takes care of tax returnsand trying it.

Why can’t I e-file my taxes on TurboTax?

Several causes are related to this issue:

You should also pay attention to how you’ve filled the form, background software, or outdated TurboTax app (especially with so many users saying:TurboTax won’t let me e-file because of update). Let us guide you step by step and get rid of the issue in no time.

What can I do if TurboTax’s e-filing isn’t working?

1. Try a different browser

If you’re trying to e-file a return form with the TurboTax web app, try utilizing a different browser. Opera One is a highly-rated browser that’s compatible with TurboTax. In addition, it is a Chromium-based browser with two extension libraries and one of the most original designs.

When you switch to Opera One, you won’t miss Chrome or Firefox much as it incorporates many unique features. Its battery saver, built-in VPN, customizable Speed Dials, integrated YouTube player, and tab search tool are some of the Opera One features you won’t find in Google Chrome.

Other usefulOpera One features:

Opera One

2. Check your tax form

You should double-check how you’ve filled out your return form. A few non-IT issues can stop users from e-filing their return forms. You can’t e-file a TurboTax return form if it:

3. Check if TurboTax is down

It might just be that TurboTax is down when you’re trying to e-file a return form. To check if there’s a general outage, openDowndetector for TurboTax.

That page tells you if there’s any notable TurboTax outage. If there is, wait a day or two, and then try e-filing your form again.

4. Update TurboTax

TurboTax won’t let me file without upgrading– that’s what some users claim, but before getting there, make sure yourTurboTax softwareactually is fully updated by clicking itsOnlinemenu option. Then you can select theCheck for Updatesoption on that menu.

TurboTax will then check for and install available updates. You can also manually update the Windows software via thisTurboTax Help page.

5. Close all background software

6. Clear your browser’s cache and cookies

Those resolutions for fixing TurboTax e-filing are undoubtedly worth a shot. However, if you still need other potential fixes, contact TurboTax’s support on itsContact Us page.

And since we know how challenging it is for business owners to do all the accounting work, we encourage you to check out thebest tax filing software for small businesses.

Please let us know your pick in the comments area below.

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.