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Unlicensed Product & activation errors [Outlook, Office 365]

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

You want to start yourOutlookor Office as usual, but as soon as you open the software theerror messageUnlicensed productappears at the top of the screen.

This message inOutlookorOffice 365usually indicates a problem with the activation of the software. To restore allOfficefeatures, you must solve the issue that caused the activation to fail.

Usually, Outlook and Office activation errors are pretty common. Users have encountered these problems even if they had their product activated for a long time.

The most likely reason for this error may be due to new regulations and security measures that are constantly being implemented.

These can cause the servers that deal with subscriptions to be reset, thus creating a chain reaction when it comes to the activation of your product.

Following the solutions below will enable you to solve theUnlicensed producterror quickly, so make sure to follow the steps described here closely, and test your product after each of them.

How can I fix Unlicensed Product activation errors?

How can I fix Unlicensed Product activation errors?

1. Sign in with the correct account

Try signing in with all your private email addresses, in case you purchasedOfficeunder a different email address.

If you’re at work or school, you might need to sign in with your business, school, or college account instead of your private email account.

To verify that yourMicrosoft accountis associated withOffice, sign in the services and subscriptions.

Your Office product or Office 365 subscription should be listed there. If it’s not, your email address will not work for Office sign in.

2. Check if multiple copies of Office are installed

Can’t open Control Panel in Windows 10? Follow the steps from this handy guide to resolve it

3. Check the status of your subscription

As you can see, dealing with activation errors in Outlook and Office 365 is not that hard. Keep in mind that using the correct account and making sure that you have a valid subscription can easily solve your problem.

To ensure a speedy and effective recovery from the issue described in this guide, please make sure to follow the steps presented here exactly.

If you have more questions or suggestions, leave them in the comments section below, and we’ll be sure to check them out.

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Vlad Turiceanu

Windows Editor

Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.

Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!

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Vlad Turiceanu

Windows Editor

Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.