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What to do if TD Ameritrade app is not working
4 min. read
Updated onJanuary 19, 2024
updated onJanuary 19, 2024
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Key notes
TD Ameritrade is aninvestmentappthat provides market data for its users. However, it has had a few general service issues in the past.
Those have been server issues, but users might sometimes also need to fix the TD Ameritradeappnot working on their specific devices.
If your Ameritradeappisn’t working, follow the troubleshooting steps below.
What can I do if the TD Ameritrade app is not working?
1. Clear the app’s cache
2. Consider using an alternative
While Ameritrade is indeed a very reliable market trading data app, it isn’t the only tool of its kind on the market.
On that note, we recommend that you giveTradinViewa shot.
This tool will provide you with in-depth info on all varieties of stocks, from foreign currency to oil and gold prices, and it even has sections dedicated to those who invest in crypto-currency.
The entire service is available via your web browser, so as long as you are using a fast and reliable one, you can go ahead and start making better financial decisions using TradingView.
TradingView
3. Reinstall TD Ameritrade
Android
Apple iOS
4. Move TD Ameritrade from SD storage to internal storage
5. TD Ameritrade login not working
If your TD Ameritrade login isn’t working, you might not be entering the right login details.
To retrieve your user ID and reset password, open TD Ameritrade’sLogin Help page.
There you can click theRetrieve user IDandReset passwordbuttons.
6. TD Ameritrade security questions not working
If your TD Ameritrade security question answer isn’t working, contact theapp’s customer support. You can call theapp’s support with 800-454-9272.
Alternatively, you can also contact customer support viaAmeritrade’s Twitter page.
Ameritrade’s customer support will probably ask you some alternative ID questions and then provide you with your security question answer.
Alternatively, try logging in to the TD Ameritrademobile websiteinstead. That sends security codes to users via text messages. So, security answers aren’t needed for the website.
7. TD Ameritrade streaming quotes not working
TD Ameritrade streaming quotes have stopped working in the past. If you can’t view Ameritrade’s streaming quotes, there’s not that much you can do to fix the issue.
Missing streaming quotes will be more of a server issue. TD Ameritrade had a notable outage as recently as May 2020.
You can check if Ameritrade is down at Downdetector.com. Open theDowndetector.com pagefor Ameritrade, which will tell you if there’s a server issue.
So, that’s how you might be able to fix an Ameritradeappnot working. Although not entirely confirmed fixes, those resolutions could feasibly resolve quite a few TD Ameritradeappissues.
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Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
