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What to do if your PUBG emulator is not working

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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PlayerUnknown’s Battlegroundsis the smash-hit battle royale blast ’em up that has taken multiplayer gaming by storm on Windows, Android, iOS, and consoles.

Tencent even launched an official Tencent Gaming Buddy PUBG emulator for Windows.

Thatemulatorenables players to play the freely available PlayerUnknown’s Battlegrounds mobile on Windows with keyboard and mouse.

However, Tencent Gaming Buddy doesn’t always work. Some users have stated that PUBG gets stuck at 98 percent when loading in TGB.

Consequently, they can’t play PlayerUnknown’s Battlegrounds mobile with theemulator. These are a few resolutions that might fix Tencent Gaming Buddy stuck at 98 percent.

How to fix PUBG Tencent Gaming Buddy if it’s not working or installing?

How to fix PUBG Tencent Gaming Buddy if it’s not working or installing?

1. Play PUBG mobile with another Android emulator

Remember that the Tencent Gaming Buddyemulatorisn’t the most stable option when it comes to gaming.

However, youcan still play PUBG mobile with an alternative Android emulator until TGB comes out of beta. LDPlayer simply is one of the bestemulatorsfor PUBG and other similarAndroidgames.

Well, you need to know from the start that it includes plenty of controller customization options. You can even connecta mouse and a keyboard for better control of the game you are playing.

Moreover, it can be downloaded for free and it is fully compatible withWindows 10, so you simply need toenable the hardware virtualization technology in the BIOS to run the software.

LD Player

2. Select Integrated Graphics for TGB

Some Tencent Gaming Buddy users with NVIDIA graphics cards have confirmed that selecting theIntegrated graphicsoption fixes theemulatorso that it loads PUBG.

Users can select that option on the NVIDIA Control Panel by right-clicking the desktop and selecting Run with the graphics processor.

3. Clear the TEMP Folder

Clearing the TEMP folder is another resolution that some users have fixed TGB with.

Erasing files in the TEMP folder will also delete a TxGameDownload subfolder. This is how users can erase the TEMP folder inWindows 10.

4. Turn off antivirus software

The Tencent Gaming Buddy PUGBemulatornot working can be due to antivirus software. Some antivirus software might identify the TGBemulatoras malware, which is otherwise a false positive.

As such, turning an antivirus utility off by right-clicking its system tray icon and selecting a disable or turn-off option might fix the PUBGemulator.

Sometimes, however, it isn’t always entirely enough just to turn off the antivirus shield.

If so, try removing the antivirus software from the system startup so that it isn’t running when you launch Tencent Gaming Buddy. Simply use the above steps in that regard.

Another option is to use adifferent antivirus solution.Usually, antiviruses don’t interfere with your system and offer complete protection against all emerging threats.

5. Select an alternative rendering option

PUBG might not load in Tencent Gaming Buddy when users utilize theemulatorwith an incompatible game engine setting selected.

As such, selecting an alternative rendering option in TGB might fix theemulator. To do that, click the menu button at the top right of TGB’s window to selectSettings>Engine.

Then users can select four alternative OpenGL and DirectX options. If you’re not sure what to select, try selecting all the options.

Users will need to select one of the three alternative options and relaunch theemulatorthree times.

As you’ve seen above, there are a few simple things to do when Tencent Gaming Buddy is not installed. You can also consider applying them when facing the following issues:

More about the topics:Android emulators

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.