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WhatsApp Couldn’t Restore Chat History? Here’s What to Do

You should take immediate action

5 min. read

Updated onNovember 3, 2023

updated onNovember 3, 2023

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Key notes

You just changed your phone and are eager to retrieve your earlier messages onWhatsApp. There’s one problem, though. You get a message that WhatsApp couldn’t restore your chat history.

What could have gone wrong? It’s time to retrace your steps and see if there’s a chance to recover these messages because, let’s face it. Some are a matter of life and death, so here’s what to do.

Why can’t I restore my WhatsApp chat history?

Are you having issues restoring your WhatsApp chat history? What could be the problem? Here are some possible reasons:

How do I get my chat history back on WhatsApp?

How do I get my chat history back on WhatsApp?

A few basic checks to perform include:

1. Free up some storage space

Restoring chat history can take up a lot of space, depending on the nature of your chats. If you have many videos, images, and voice notes, you will need enough storage space to accommodate all these files.

Depending on your phone model, you can clear any unnecessary files oruninstall appsyou haven’t used to free up some storage space.

Some phones have an intelligent tool that lets you know when you’re running out of storage. Be sure to empty the recycle bin, too, so that no residual files remain behind.

2. Delete WhatsApp cache

3. Check for phone firmware updates

4. Reinstall WhatsApp

5. Reset your phone

6. Use a third-party tool

If none of these methods work, you might need stronger reinforcement by introducing a third-party tool.

There is a lot of data recovery software available for Android phones. Still, we always recommend Dr.Fone. iPhone users have not been left behind, as we also havedata recovery software for iOS.

The good thing about using Dr.Fone is that you can restore WhatsApp messages and attachments, deleted files, and, of course, recover the usual files, such as contacts, text messages, photos, videos, etc.

⇒Get Dr.Fone

If you’ve reached the end of this article, we hope one of our recommended solutions has helped you restore your chat history on WhatsApp.

Many also encountered download issues, and we wrote in detail about it in ourCan’t download please ask that it be resent to you in WhatsAppguide.

With that out of the way, you may want to check out our other articles on how to solve related issues. For instance, ifWhatsApp web is not workingon your PC, we have a remedy.

To leave us any feedback, drop a comment down below.

More about the topics:WhatsApp

Claire Moraa

Windows Software Expert

Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.

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Claire Moraa

Windows Software Expert

With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.