Windows 11 KB5034765 won’t install but there is a workaround

Delete the $WinREAgent folder

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Published onFebruary 19, 2024

published onFebruary 19, 2024

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On February 13, KB5034765 (OS Builds 22621.3155 and 22631.3155) was released, and many users complained that after the update, their Windows File Explorer started crashing & also made the Taskbar disappear.

Some users also reported trouble installing the security update released last week. The update repeatedly failed to install, showing error codes 0x80070002, 0x800f0922 and 0x800f0982.

According toWindows Latest, they tried to roll back, but the process was stuck, resulting in a Something didn’t go as planned error message.

Then, clearing the Windows Update cache, uninstalling third-party apps, and running the Windows Update troubleshooter also didn’t work.

However, according toone of the users on Reddit, deleting the $WinREAgent folder from the system drive can do the trick. You can do that in two ways:

Once the folder is removed, you can try to install the Windows 11 KB5034765 security update; you will be able to update to the latest version without issues.

Issues caused after installing the Windows 11 KB5034765

Many users also reported that File Explorer crashed when they rebooted or shut down the computer. The issue first appeared after Windows 11’s January 2024 optional update.

The error message with the titleexplorer.exe – Application Errorappears with the description– The instruction at 0x00007FFB20563ACa referenced memory at 0x0000000000000024. The memory could not be written. Click on OK to terminate the program.

The issue seems to be persistent after running an SFC scan, running memory tests on RAM and even after a clean installation of Windows 11.

Microsoftrelease notesmention:

This update addresses an issue that affectsexplorer.exe. It might stop responding. This occurs when you restart or shut down a PC that has a controller accessory attached to it.

However, the issue remains the same for the majority of users facing the issues, and they are still reporting the issue on Reddit, Microsoft Community, and other forums.

Are you facing the same issue? Share your experience in the comments section below.

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Windows 11 KB5034765 won’t install but there is a workaround#

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Copilot in Outlook will generate personalized themes for you to customize the app

Microsoft will raise the price of its 365 Suite to include AI capabilities

Death Stranding Director’s Cut is now Xbox X|S at a huge discount

Outlook will let users create custom account icons so they can tell their accounts apart easier

Windows 11 KB5034765 won’t install but there is a workaround