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Windows Can’t Get the Network Settings from the Router [7 Fixes]

Rest assured that our tested solutions won’t disappoint you

6 min. read

Updated onNovember 8, 2023

updated onNovember 8, 2023

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Facing connection issues with your Wi-Fi and Widows device can be frustrating and time-consuming. Yet, without fixing it, there is usually no way to connect to the internet.

Sometimes, you will get a Windows can’t get the network settings from the router error when trying to connect to your router.

Whether this is the first time you are connecting to the router or not, the issue can go as far as affecting your work or other activities that require an internet connection throughout the day.

Luckily, there exist a few fixes that willrestore your network connectivityand have you happily surf the internet in no time.

Why can’t Windows get the network settings from the router?

There are several reasons why your Windows device might fail to connect to your router.

Some users experienced this issue after upgrading to Windows 10, while others experienced the same issue after trying to connect to a wireless HP printer.

This shows that the issue is not isolated to Windows devices and can also affect other devices that connect to the router, such as your wireless printer and TP-link extender.

Some of the most common reasons for encountering this issue include:

How to fix the Windows can’t get the Network Settings error?

How to fix the Windows can’t get the Network Settings error?

1. Check your network credentials

2. Check with another device

If you use the correct credentials and still can’t get the network settings from the router, the issue could be your router.

The best way to check this is to use another device other than your Windows computer to connect to the same router.

If the device connects successfully, then the issue is your Windows device. However, if the other device fails to connect, the issue could be your router.

3. Stop and restart network connections

This may also fix theSuspect ARP Probe Failed error, but the highlighted guide offers pinpoint fixes.

4. Power cycle your router

5. Check your device drivers

Note that to update your drivers successfully, you might be required to use an internet connection.

It helps to use another different source of internet for this exercise before you can fully restore your main source of internet connection.

If you want an automatic solution that can verify whether your drivers are corrupt or outdated and automatically fix them, you can use dedicated software.

We suggest Outbyte Driver Updater because it can handle any Windows driver, using its own up-to-date database. It’s lightweight, so it can regularly update your drivers while running in the background.

⇒Get Outbyte Driver Updater

6. Turn on Network discovery

Network discovery allows your computer to see other network computers and devices. It also makes your computer visible to other devices and computers that share the same network.

7. Run Troubleshooter

Did any of the solutions work for you?

You might also want to consider changing your router if the problem persists. Sometimes, your router could be the problem, and changing it will fix the issue.

If you have any other issues with yournetwork connections on Windows, feel free to check out our articles for more guidance.

If you know any other way of fixing the Windows that can’t get the network settings from the router errors, feel free to share it with us in the comment section.

Vladimir Popescu

Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.

With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.

When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.

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Vladimir Popescu