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Windows Settings Keeps Scrolling Down: 7 Ways to Fix it
Disconnect any controller or joystick from the PC
5 min. read
Published onJanuary 4, 2024
published onJanuary 4, 2024
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Key notes
For many, Windows Settings was scrolling down and even disconnecting the mouse didn’t help, which led them to believe that it was a Windows problem. But that’s not always the case!
Why is Windows Settings scrolling down?
The issue often arises when there’s a controller connected to the PC or a ghost device in the Device Manager is triggering conflicts. Also, a malfunctioning mouse or keyboard can cause the problem.
Besides, outdated mouse and keyboard drivers, corrupt system or user files, or misconfigured settings can just as well be the underlying cause.
What can I do if Windows Settings is scrolling down?
Before we start with the slightly complex solutions, try these quick ones:
1. Disable additional mice and keyboards in the Device Manager
In case you inadvertently disable the active mouse, highlight the device, pressEnterto open itsProperties, then use theTabandArrowkeys to move to theDrivertab, select theEnable deviceoption, and hitEnter.
2. Update the mouse and keyboard drivers
An outdated or corrupt driver may cause the Windows Settings to keep scrolling down. If Windows can’t find a newer one, head to the manufacturer’s official website, locate the latest version, andmanually install the driver.
This also helps whenWindows is scrolling by itself.
Outbyte Driver Updater
3. Change the mouse settings
4. Repair the corrupt system files
You are likely to face software-related issues on a PC withcorrupt system files. In this case,running the DISM commandsand SFC scans should replace all such files with their cached copy.
Doing this also helps when theStart Menu is scrolling up automatically.
5. Uninstall conflicting applications
If that doesn’t work, use aneffective software uninstallerto clear all leftover files and Registry entries.
6. Create a local user account
For many, the Windows Settings automatically scrolling down problem didn’t appear in anew local user account. So you can continue using it. As for the files, transfer them using a USB storage device, and you can alwaysshare apps between user accounts.
7. Perform a repair upgrade
When nothing else works and Windows Settings keep scrolling down, you can always do an in-place upgrade. It’s the same asreinstalling Windows, except for the fact that you don’t lose any files or apps.
Remember, the problem can arise due to several reasons, but more often than not, it was either an Xbox controller or ghost devices to blame. Start with those, and then move your way down the list of fixes.
Before you leave, find out how topersonalize the mouse cursor in Windowsfor a lively experience!
For any queries or to share which fix worked for you, drop a comment below.
More about the topics:Windows 11
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.