Xbox Error When Redeeming Codes? 5 Easy Fixes for It

Easy solutions to get Xbox running again

6 min. read

Updated onOctober 11, 2023

updated onOctober 11, 2023

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Xbox is one of the mostpopular gaming platforms, with millions of users worldwide glued to it playing their favorite titles. But, it’s still prone to issues, and Xbox error when redeeming codes seems to affect users the most.

The problem can be encountered both on the console and on Windows. For some users, Xbox freezes when redeeming the code, while others reported that the Xbox gift card code was damaged. Don’t worry! We have got you covered.

Why can’t I redeem an Xbox code?

Here are a few reasons you can’t redeem the Xbox Game Pass code and other ones:

How do I fix the Xbox error when redeeming a code?

Before we head to the slightly complex solutions, here are a few quick ones to try:

If none do the trick, move to the fixes listed next.

1. Use the Xbox Windows app

The easiest way out is to redeem Xbox Code on the app. It’s quick and seamless, and the chances of encountering an error are extremely low.

2. Redeem the Xbox code on Microsoft Store

Microsoft Store offers another viable alternative if you get an Xbox error when redeeming a code. Besides, you can also redeem Xbox codes onMicrosoft’s official website. This, too, did the trick for some.

3. Change the region on the console

Location issues are one of the most common reasons you get an error when redeeming an Xbox code. So, changing the location should work. Also, this will do the trick when the Xbox redeem code game is not showing.

4. Switch to another browser and try incognito mode

If you are trying to redeem the Xbox code from the website, it could be a browser-related problem or one due to a corrupt cache and cookies.

So, we recommend you switch to another browser, preferablyOpera, owing to the built-in VPN, which could be used to change the location.

Also, you could try using thePrivatemode in Opera or theIncognitomode in Chrome to start a fresh session, and it might help in case of an Xbox error when redeeming the code.

5. Contact Xbox Support

In case nothing else works, you could alsocontact Xbox support. Simply head to the official website, sign in, choose your concern, and then go with theLive Chatoption.

The executive on the other end may ask for the code and any other related information and should be able to provide a resolution soon. Many who could not resolve things with the previous fixes got in touch with the support and resolved the problem in no time.

Once done with the solutions here, you shouldn’t get an Xbox error when redeeming the code. Also, for those wondering how you fix This code cannot be redeemed from your country on Xbox; changing the region orusing a VPNto match the selected region and current physical location should do.

Also, find out themost played titles on Xbox, and get the best ones today. As for errors, many experiencedXbox error code 80151912recently, but we have a guide that addresses it.

For any queries or to share a solution not listed here, drop a comment below.

Xbox Error When Redeeming Codes? 5 Easy Fixes for It#

How do I fix the Xbox error when redeeming a code?#

1. Use the Xbox Windows app#

2. Redeem the Xbox code on Microsoft Store#

3. Change the region on the console#

4. Switch to another browser and try incognito mode#

5. Contact Xbox Support#