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Xbox One Black Screen: What Causes & How to Fix
Play your favorite games without experiencing a black screen again
7 min. read
Updated onMarch 26, 2024
updated onMarch 26, 2024
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Key notes
Since its release in 2013, Xbox One has become one of the mostpopular gaming consolesin the world, but it is not without its faults. One such is the Xbox One black screen of death, a glitch that usually happens after an Xbox Insider update.
The BSoD error affects how the dashboard loads from the web, causing some sections to appear black therefore making the console inoperable. So, let’s find out all about it and the solutions that work.
Why is my Xbox screen completely black?
The Black Screen of Death error is usually the result of a glitch in the console dashboard. This could happen if the system doesn’t load the dashboard correctly after starting from rest mode.
Like any device during startup, the Xbox console operates a full system check on every hardware component to validate the software.
If the system fails to run the startup process, thePC will display a black screeninstead of the well-known Xbox animation.
Faulty updates are also a potential culprit. Bugs can interfere with the way your console works, and this can result in a BSoD error.
Quite a few users have taken to Twitter about this issue, stating that the newest update caused their screen to go black:
Dear@Xbox,Your new update broke my Xbox One.Everytime I turn it on, I get this black screen. I did hard resets, unplugged multiple cords and replugged them back in after a certain amount of time, and nothing happened. What am I supposed to do now?pic.twitter.com/lPrPjnvwrn
How do I fix various black screen issues on the Xbox One?
Various quick methods may help you fix the Xbox One BSoD issue, so before moving on to the actual solutions, you should try them:
If nothing worked, move to the solutions listed next:
1. Black screen after returning to Home
2. Black screen when watching a Blu-ray Disc
3. Use an AVR in your setup
4. Request a repair
5. Perform a hard reset
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Navigate toProfile & system, then toSettings.
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Go toSystemand selectConsole Info.
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Select the optionReset Console.
If the Xbox is connected to your computer, the problem might not lie there. A generalBSoD troubleshooting toolwill quickly help you in this case.
How can I fix black screen after turning on the Xbox console?
What are the most common Xbox One errors?
Besides the Black Screen of Death error in Xbox One, users have reported numerous other issues with their console.
One that made the rounds over the Internet quite a few times is theTook too long to startmessagethat can stop users from starting their games and apps.
If you’ve also encountered it, start by checking the status of Xbox Live services or restart your console to fix it.
Another issue with the Xbox One console is the grinding sound the disc drive makes when inserting a game, movie, or any disk in the console’s optical drive.
Fortunately, users facing this problem can return the hardware by contacting Microsoft and asking for a replacement.
One of the most common issues with Xbox One is updates. IfXbox doesn’t install updates, there might be a problem with the Internet connection, but it’s safe to clear the system cache.
Another frequent error being reported by Xbox users is that thesystem won’t turn on or off. Resetting your power supply might be the key to getting rid of this issue, but it is not the only thing that can fix it.
While there are many issues with the Xbox One, you know you can count on us to provide you with the latest solutions.
And while we are talking about the console, check out thebest games on Xboxand play them today!
After applying the above tips, the BSoDs onXboxOne should no longer bug you. Do you know of other fixes to take into consideration? Let us know in the comments section below.
More about the topics:Xbox One issues
Radu Tyrsina
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).
For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.
Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.
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